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Junior System Engineer
Jakarta Pusat, Indonesia
System Engineer is responsible for designing, implementing, managing, and troubleshooting IT infrastructure, including servers, storage, virtualization, cloud. This role involves working with internal teams and customers to ensure the smooth operation, reliability, and security of IT systems. System Engineer must have strong technical expertise, problem-solving skills, and a proactive approach to system optimization and performance improvement.
Key Responsibilities
- System Design & Implementation
▪ Analyze business and technical requirements to design suitable IT infrastructure solutions.
▪ Deploy, configure, and optimize servers, operating systems (Windows/Linux), and virtualization platforms (VMware, Hyper-V, Proxmox, etc.).
▪ Implement cloud-based solutions (AWS, Azure, Google Cloud) and hybrid environments
- ▪ Configure and manage Active Directory, DNS, DHCP, Group Policy, and authentication mechanisms.
▪ Design and deploy backup & disaster recovery solutions (Veeam, NetBackup, etc.).
- System Administration & Maintenance
▪ Monitor system performance, availability, and security using tools.
▪ Maintain patch management, firmware updates, and security configurations.
▪ Perform server hardening, firewall rule management, and compliance auditing.
▪ Ensure high availability, fault tolerance, and disaster recovery readiness. 3. Storage & Virtualization Management
▪ Configure and manage SAN/NAS storage, RAID levels, and object storage solutions (Wasabi, S3, etc.).
▪ Manage virtualized environments and ensure proper resource allocation, scaling, and optimization.
▪ Implement clustering, failover, and load-balancing strategies to enhance system resilience.
▪ Apply cybersecurity best practices to protect infrastructure from threats and vulnerabilities.
- Troubleshooting & Support
▪ Investigate and resolve hardware, software, and network issues efficiently.
▪ Provide Level 2/3 technical support for internal teams and customers.
▪ Work closely with external support teams to resolve advanced system issues.
- Documentation & Knowledge Sharing
▪ Maintain accurate technical documentation, including system configurations, architecture diagrams, and SOPs.
▪ Provide training and guidance to IT staff and end-users on system best practices.
▪ Conduct post-implementation reviews and recommend improvements.
Qualifications & Skills
▪ Bachelor’s degree in Information Technology, Computer Science, or a related field.
▪ 1+ years of experience in system engineering, IT infrastructure, or a related role
▪ Experience in IT vendor, system integrator, or managed service provider (MSP) is a plus.
▪ Operating Systems: Windows Server, Linux (Ubuntu, CentOS, RHEL, Debian)
▪ Virtualization: VMware vSphere, Hyper-V, Proxmox
▪ Cloud Technologies: AWS, Azure, Google Cloud
▪ Networking: TCP/IP, VLANs, VPN, DNS, DHCP, Firewalls
▪ Storage & Backup: SAN/NAS, RAID, iSCSI, NFS, Veeam, NetBackup
▪ Security: Endpoint protection, firewall rules, encryption, SIEM
▪ Analytical Thinking & Problem Solving: Ability to diagnose complex IT issues and implement effective solutions.
▪ Collaboration & Teamwork: Ability to work closely with internal teams, vendors, and customers.
▪ Time Management: Ability to manage multiple tasks and prioritize under pressure.
▪ Communication Skills: Ability to explain technical concepts to non-technical stakeholders.
