Responsibilities:
- Conduct training needs analysis, devise and deliver training programs to meet brand standards.
- Collaborate with Department Heads to implement effective succession planning program.
- Address individual training and development needs identified from the Management Performance Reviews by either conducting or arranging appropriate training programs.
- Oversee and communicate hotel traineeship programs.
- Participate in recognition programs aligned with organization or corporate needs.
- Prepare the annual L&D Business Plan.
- Manage the application and maximise the reimbursement of levy from the Human Resources Development Fund.
- Advise department managers on training and development, emphasizing quality customer service.
- Assist departmental trainers in planning on-job training plan.
Requirements:
- 3 to 5 years of learning and development experience in the hotel industry.
- Strong administrative and team playing skills.
- Familiarity and understanding of learning and development’s role within organization.
- Knowledge of other Human Capital aspects is an added advantage.
- Advanced skills in the use of PowerPoint, Word, Excel, Visio and Adobe Publisher.
- Act with utmost integrity.
- High levels of flexibility and adaptability.
Perks & Benefits
- Commission and bonus
- Nearby public transport
- Medical insurance
- Personal leave
- Open culture
Job Location
Batu Ferringhi Beach, 11100 Batu Ferringhi, Penang Malaysia
Click to view the location on Google maps
