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Jobs in Malaysia   »   Jobs in Johor Bahru   »   Administrative / Clerical Job   »   Online Social Media Customer Service Executive / 線上社群媒體客戶服務主管
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Online Social Media Customer Service Executive / 線上社群媒體客戶服務主管

SV Oneuniventure Sdn Bhd

SV Oneuniventure Sdn Bhd company logo

身為客戶服務主管,您將扮演線上數位行銷平台客戶服務的角色,可以處理客戶傳入的詢問,幫助客戶訂購產品和關閉訂單。我們鼓勵應屆畢業生申請,因為我們為所有客戶服務角色提供全面的培訓

[ 角色與職責 ]

  • 處理線上社交媒體平台上的客戶詢問
  • 與新舊客戶保持良好的關係,建立客戶群
  • 監控社群媒體頁面(Instagram/Facebook)的內容和質量,以最大限度地提高受眾流量
  • 更新每日銷售報告並管理資料庫報告
  • 了解產品、成分及功能;擔任產品專家
  • 在社群媒體平台上發布並創建有趣的內容
  • 建立自己的客戶群並完成銷售目標

[ 要求 ]

  • 必須對線上數位行銷有興趣或熱情
  • 候選人必須至少擁有SPM資格
  • 至少 1 年相關領域經驗,例如銷售/行銷/客戶服務
  • 所需個性:以銷售為導向、自我激勵、創意、正向思考、隨和且負責任
  • 具備 Canva 或 Adobe Photoshop 等基本編輯技能
  • 活躍於社群媒體平台
  • 有文案寫作經驗者優先

津貼和福利

  • 佣金和獎金
  • 公司旅行
  • 醫療保險

Job Location
79-01 & 02 JALAN ECO CASCADIA 6/1 , TAMAN ECO CASCADIA , 81100 JOHOR BAHRU JOHOR
Click to view the location on Google maps

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