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Jobs in Malaysia   »   Jobs in Adelaide   »   Customer Service Job   »   Internship - Customer Retention and Sales Administration
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Internship - Customer Retention and Sales Administration

TeamViewer

TeamViewer company logo

Work alongside our APAC Customer Retention team and gain exposure to internal operations within a global software technology company. You will assist the team in Adelaide and can expect to perform the following tasks:

  • Read and assign tickets to the appropriate retention specialist, based on the market (country/ language spoken) and status of their license
  • Create opportunities from tickets and assign them to the correct retention specialists
  • Send first touch emails to customers to collect initial details before assigning the case to a retention specialist
  • Work within our ERP (enterprise resource planning) system to amend prices on licenses for renewal
  • Ad hoc administrative tasks to assist the team as required

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