- Plan and request the related training to meet quality objectives.
- Plan and conduct on-the-job training from time to time as when necessary. On-the-job training shall conduct with commensurate to the level of education the employee.
- Managing the QA processes and related outputs compliance to its SOP.
- Managing the achievement of the Key Performance Indicator (KPI).
- Correcting, preventing or reducing undesired effects in order to improve the performance and effectiveness of the process.
- Direct, control and motivate production team in all aspects that affecting work performance.
- Handle customers’ quality complaints and perform the diagnosis to the problem faced. Submit report to QA Manager for his review and recommendation.
- Plan and lead internal discussion with respective process owners on the customer complaint / feedback received. Follow up on corrective / preventive action for customer return / complaints.
- Manage customers’ CAR / 8D / customer quality complaints’ progress and closure.
- Follow up on FA submission.
- To assist QA Manager in the administration of QMS.
- To perform analytical testing and resolve product non-conformance issues.
- Prepare a Control Plan & FMEA for evaluation and inspection of each new part / manufacturing process.
- Develop and implement quality standard and quality control system. Ensuring all products meet the set quality standards.
- Prepare Work Instruction (W.I.) for new inspection standard/guideline.
- To give advises to the QA team to solve their work-related problems.
- To maintain proper filling for all respective document.
- Ensure the checklist/forms in use are compliance to EMS/QMS.
Perform other tasks / duties as assigned or required
Minimum Requirements:
- Diploma & above in Engineering or At least 3-4 years of working experience in plastic injection, silicone rubber and coatings.
- Required languages: Able to understand, write and communicate in Malay & English.
- Having knowledge in ISO9001, ISO14001, ISO13485 & IATF16949 is a MUST.
- Familiar with LEAN manufacturing and good knowledge of process improvement e.g. FMEA, SPC & etc.
- Knowledge on scientific analysis problem solving e.g. 6 sigma, Kaizen, 8D, Ishikawa, 5x why analysis.
- Knowledge in 5S implementation, Safety and Health development is added advantage.
- Other competences: Good in leadership, communication and people management skills, responsibility & accountability
Perks & Benefits
- Medical insurance
- Personal development opportunities
Job Location
Lot 20266, Lorong Perindustrian Bukit Minyak 22, Penang Science Park, 14100 Simpang Ampat, Pulau Pinang
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