The Customer Service & Support Executive is responsible for providing administrative support to the sales team, ensuring smooth operations and efficient handling of sales processes. The role involves managing customer accounts, processing orders, maintaining sales records, and handling customer inquiries. The Sales Administrator acts as a liaison between the sales team, customers and other departments, ensuring effective communication and coordination.
Key Responsibilities:
- Order Processing and Management
- Customer Relationship Management
- Sales Support
- Documentation and Record Keeping
- Communication and Coordination
- Compliance
Preferred Qualifications:
- 1-2 Years of Experience in the industry relevant to the company.
- But fresh graduates are encouraged to apply
- Must be able to speak Mandarin (written chinese is not required)
- Familiarity with SQL-Accounting ERP systems is added advantage
- Successful Candidate who can commence working on 1/9/2024 will be prioritized
Application Process:
Interested candidates should submit their resume and cover letter to derrick.tan@sjbarcode.com by [06/09/2024]. Please include "Application - Customer Service & Support" in the subject line.
Perks & Benefits
- Allowance (travel stipends, transportation, etc.)
- Casual dress code
- Free snacks / Happy hours
- Regular team activities
- Open culture
- Personal development opportunities
- Paid training and development
Job Location
33, Jalan Sungai Tiram 2, Taman Industri Nyaman Mutiara 2, 11900 Bayan Lepas, Penang
Click to view the location on Google maps
