Position Overview:
The Coffee Barista will be responsible for preparing and serving a variety of coffee drinks and other beverages, maintaining a clean and organized workspace, and providing excellent customer service. This role requires a love for coffee, a knack for multitasking, and a commitment to creating a positive experience for every customer.
Key Responsibilities:
- Coffee Preparation: Brew, prepare, and serve a variety of coffee drinks, including espresso, cappuccinos, lattes, and other specialty beverages, following established recipes and techniques.
- Customer Service: Greet customers warmly, take orders, and provide recommendations based on their preferences. Handle customer inquiries and resolve any issues or concerns.
- Quality Control: Ensure the quality and consistency of coffee and beverages, including maintaining equipment and adhering to hygiene and safety standards.
- Workspace Maintenance: Keep the coffee bar and work area clean, organized, and well-stocked with supplies. Follow procedures for cleaning and maintaining coffee equipment.
- Cash Handling: Process transactions accurately, including handling cash and credit card payments. Ensure all cash register procedures are followed.
- Team Collaboration: Work collaboratively with other baristas and staff to ensure smooth operations and a positive work environment.
Qualifications:
- Experience: 1-2 years of working experience as a barista or in a customer service role.
- Skills: Knowledge of coffee brewing techniques and equipment is a plus. Strong customer service and communication skills are essential.
- Attitude: A passion for coffee and a friendly, positive attitude towards customers and colleagues.
- Multitasking: Ability to handle multiple tasks efficiently in a fast-paced environment.
- Attention to Detail: Attention to detail in both beverage preparation and customer service.
Job Location
S-01-23, Emporis, Persiaran Surian, Kota Damansara, 47810 Petaling Jaya, Selangor
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