Job Description:
Responsibilities:
- Oversee and manage the day-to-day IT operations, ensuring all systems and networks are operating efficiently and securely.
- Diagnose and resolve complex system and application issues, aiming to minimize downtime and enhance productivity.
- Able to procure necessary IT related equipment for company needs.
- Responsible for ERP system (Microsoft Dynamics NAV/Dynamics Business Central) to provide first line of support.
- Involve in application design, confirm the system logic, system integration, system interfaces, and system customizations.
- Provide daily technical support for desktops, laptops, printers, servers, and network issues.
- Offer support for Point of Sale (POS) systems.
- Perform general IT administrative tasks, including managing the fixed asset register, documentation, and guidelines.
- Provide expert suggestions and innovative solutions to enhance and optimize IT operations, ensuring smooth functioning of the Company's technological infrastructure.
- Offer timely end-user support, diligently troubleshooting and resolving IT-related issues while keeping the helpdesk ticketing system updated with accurate information.
- Execute any additional tasks and responsibilities that may be assigned periodically by senior management.
Position Requirements:
- Degree in Computer Science or similar field.
- At least 3 years of ERP (Microsoft Dynamics NAV/Dynamics Business Central) implementation experience either from an end-user or vendor background.
- Good understanding of ERP and POS functionalities.
- Good planning and coordination skills.
- Strong writing, verbal communication, and presentation skills.
- Good interpersonal skill and with proven ability in troubleshooting and problem solving
- Able to work travel when is required.
- Fluency in both written and spoken English and Bahasa Malaysia.
Perks & Benefits
- Allowance (travel stipends, transportation, etc.)
- Medical insurance
- Personal leave
Job Location
No 5, Jalan U1/15, Seksyen U1, Hicom Glenmarie Ind. Park,
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