Remote Flexibility is Great, but Career Growth and Office Return Push are Concerns
Working here as a remote Customer Support specialist has been a mixed bag. While the flexibility of remote work and the international team are definite highlights, the lack of clear advancement paths and the management's push to return to the office are significant drawbacks. The company offers a fun international working environment with lots of team building, but the flat hierarchy means growth opportunities are scarce. It's a decent place for short-term, especially for roles like customer support where you can work remotely, but long-term career progression seems limited.
Flexible remote working options and an international team.
Very few opportunities for advancement due to a flat hierarchy.
Please establish clearer promotion paths and listen to employee feedback regarding remote work policies. The push to return to the office feels counterproductive given the success of remote roles.