Role Type: Full-time, Independent Contractor
Location: Remote
Work Hours: 9:00 AM - 5:00 PM (Australian business hours)
About The Role
The
Brand Editor & Content Assembler is responsible for assembling, formatting, quality-checking, and publishing digital marketing content across our global eCommerce brands. This role ensures that all customer-facing content—email, website, and social—is technically correct, visually consistent, and aligned with brand standards prior to launch.
Reporting to the
eCommerce Campaigns & Retention Manager, you will own the end-to-end execution of marketing assets once creative and copy are approved. You are the final operational checkpoint before content goes live, ensuring accuracy, consistency, and flawless delivery across platforms.
This is a highly execution-focused role suited to someone with strong digital literacy, excellent attention to detail, and comfort working across multiple brands, tools, and workflows simultaneously.
Key Responsibilities
Multi-Platform Content Assembly
- Build, test, and schedule email campaigns and automated flows in Klaviyo, including audience segmentation aligned to the content calendar
- Assemble and update landing pages, blogs, and promotional content in Shopify and Adobe Commerce (Magento)
- Format, schedule, and publish organic social content across Meta, Instagram, TikTok, and LinkedIn using Agorapulse
- Manage regional and brand-specific content variations to ensure the correct assets reach the correct audiences
- Draft and distribute monthly marketing updates to internal stakeholders as required
Quality Assurance & Brand Governance
- Perform detailed quality control checks across all content prior to launch (typos, broken links, formatting errors, brand alignment)
- Manage stakeholder preview workflows for eDMs and campaigns, ensuring all feedback is accurately implemented
- Ensure all live content adheres to visual identity and tone-of-voice guidelines for each brand
Asset Management & Administration
- Maintain structured, up-to-date asset libraries in SharePoint/OneDrive, ensuring strict folder hygiene
- Organise and manage incoming UGC, influencer content, and brand assets for reuse
- Support content and asset migration for new website builds and ad-hoc brand initiatives
Performance Reporting & Optimisation
- Consolidate monthly email and social performance reporting (open rates, CTR, conversions, engagement) in collaboration with the Data team
- Support audits of existing Klaviyo flows and Shopify pages, identifying optimisation opportunities once fully embedded in systems and processes
Requirements
Required
- 3+ years of experience in a digital agency, eCommerce, or content production role
- Proven experience building and managing email campaigns, automated flows, and audience segmentation in Klaviyo
- Hands-on experience assembling landing pages and content within Shopify and Adobe Commerce (Magento)
- Experience managing organic social publishing via Agorapulse or similar tools
- Exceptional attention to detail with strong proofreading skills
- High-level written English proficiency
- Comfort working from SOPs and executing high-volume, deadline-driven workflows
- Ability to manage and switch between multiple brand identities without error
- Strong digital asset management skills (SharePoint/OneDrive)
- Proven ability to self-manage workload and deadlines in a remote environment
Desired
- Experience using Asana or similar project management tools
- Working knowledge of eCommerce analytics and reporting
- Strong organisational skills and collaborative mindset
- Experience working within multi-brand or international eCommerce environments
Tools You’ll Use
- Asana
- Shopify / Shopify Plus
- Adobe Commerce (Magento 2)
- Klaviyo
- Unbounce
- Recharge, Loop
- Agorapulse
- Google Analytics / Looker Studio
- Microsoft 365
Goals & Performance Guardrails
Key Goals
- Maintain content readiness 1.5-2 months in advance across all brands
- Ensure accurate and timely scheduling of all campaign and BAU content
- Reduce errors, delays, and rework through strong QA and proactive coordination
Performance Guardrails
- 100% of content tasks created and tracked in Asana
- 95%+ on-time task completion rate
- Weekly project and delivery updates provided to the eCommerce Manager