Keep Every Ticket Organized, Accurate, and Moving Forward
Every case depends on accurate records, timely payments, and organized documentation.
We're looking for a Ticketing Support Specialist who thrives on accuracy and organization. You'll review ticket information, process payments, prepare documentation, and keep cases moving efficiently from start to finish.
What You'll Do
- Review parking tickets, license plate information, and supporting documents for accuracy.
- Process ticket-related payments using QuickBooks Desktop.
- Access city websites to review ticket status and case updates.
- Prepare and organize documentation for court proceedings.
- Maintain accurate records and update internal systems.
- Provide administrative support to ensure smooth daily operations.
What You'll Bring
- Experience in an administrative, operations, or ticketing support role.
- Proficiency with QuickBooks Desktop.
- Experience processing payments and maintaining accurate financial records.
- Strong attention to detail and organizational skills.
- Ability to verify information with a high level of accuracy.
- Comfortable navigating city or government websites.
- Proficiency with Microsoft Excel and Google Workspace.
- Excellent written and spoken English.
- Ability to manage multiple priorities in a fast-paced environment.
Why You'll Love This Role
- 100% remote, full-time, long-term opportunity.
- Join a supportive team that values accuracy, accountability, and reliability.
- Own meaningful work that keeps cases moving and operations running smoothly.
- Grow your skills in a collaborative, fast-paced environment.
Why This Role Matters
Every accurate record, processed payment, and organized document helps keep cases moving efficiently. Your attention to detail allows the team to work with confidence and deliver reliable results. If you enjoy organized, detail-driven work and take pride in getting things right, we'd love to hear from you.
