The Service Engineer is responsible for carrying out after sales field service jobs including testing & commissioning, servicing, troubleshooting and overhaul of Ingersoll Rand’s vacuum pump and blowers at installed bases. He/she will require technical knowledge of vacuum, customer orientation and strong ownership mindset to be successful in this role.
Responsibilities
- Perform installation, inspection, diagnose, maintenance and rectification on vacuum pump and blowers at various commercial and industrial establishments.
- Conduct site and classroom training to customers on vacuum pump and blowers
- Recommend necessary actions to improve the efficiency and reliability of customer’s vacuum pump and blowers.
- General service report writing for internal and external customers.
- Document and prepare field service quality reports. If there are quality problems, it is necessary to feedback specific product defects to the production department and assist customers to take corrective measures.
Basic Qualifications
- Degree in Mechanical/Electrical Engineering with strong field service experience in rotating equipment such as vacuum pumps, and blowers or compressors, (e.g., dry or oil screw, lobe, maglev, airfoil, etc.) – Mechanical and electrical knowledge
- Singapore Class 3 driving license.
