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Overall employee rating

3.3
Based on 7 reviews
Rating distribution: 0 reviews rated 5 out of 5 stars. 0 reviews rated 4 out of 5 stars. 5 reviews rated 3 out of 5 stars. 2 reviews rated 2 out of 5 stars. 0 reviews rated 1 out of 5 stars.
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4
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Detail Ratings
Work life balance
4.0
Career Growth
3.0
Work flexibility
4.0
Job Security
3.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
4.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Information Officer
3.7
20 January 2026
Good WFH, but watch out for project spikes
Pros: I really appreciated the work-from-home flexibility. Being remote from Nairobi meant I didn't have a commute, which is great for work-life balance. For humanitarian information roles, that flexibility is a big deal. The standard 40-hour week usually held.
Cons: There were definite crunch times during major global crises. It's tough when a disaster hits and you're working really long hours on critical updates. Sometimes, the workload for this international organization felt overwhelming for specific projects.
Advice to Management: Try to staff up a bit more during peak disaster response times. It would help prevent burnout for information officers.
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Information Management Officer
3.4
28 December 2025
Good mission, but fixed contracts are common
Pros: The mission in the humanitarian sector is truly impactful, and you feel like your work makes a difference daily. As an Information Management Officer, I had a lot of autonomy and the remote work setup was fantastic for work-life balance.
Cons: Job security can be a real concern here, especially for Information Management Officer roles. Contracts are almost always fixed-term, usually one or two years, so you're constantly thinking about your next step. It's not like a big corporate job with indefinite employment.
Advice to Management: Consider offering more long-term or permanent contracts, especially for critical roles. It would help retain talent and build more institutional knowledge within the humanitarian information space.
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Content Editor
3.3
22 December 2025
Mission's Great, But Pay Is Just Okay
Pros: The health insurance package is actually pretty solid for a non-profit organization. You get decent time off, which helps a lot. It's cool being part of the humanitarian information sector.
Cons: Pay is definitely below market, especially for Content Editor roles in New York City. Don't expect huge bonuses or quick salary increases. It's tough when you compare to other industries.
Advice to Management: Please look at updating salary bands, especially for those in specialized humanitarian information roles. Better compensation would really help retain good talent.
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Information Management Officer
3.7
21 December 2025
Pretty good for remote humanitarian work
Pros: The remote work flexibility is genuinely great. As an Information Management Officer, I could set my own hours most days. It's perfect for balancing personal life with a demanding international NGO role. You don't get that everywhere.
Cons: Sometimes, collaboration across time zones was tough. It meant late calls for some team members. There's also less spontaneous interaction than an in-office setting. Communication could be clearer for fully remote teams.
Advice to Management: Invest in better tools and clearer guidelines for asynchronous remote communication. This would help bridge time zone gaps and make collaboration smoother for global teams.
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Information Management Officer
2.9
11 December 2025
Good Mission, Stagnant Career Path Here
Pros: The mission is genuinely impactful. It feels great to contribute to humanitarian information management, and my colleagues were super dedicated and smart. We had pretty solid work-life balance for a remote position, which was nice.
Cons: Career growth as an Information Management Officer was tough. There just aren't many clear promotion paths, and it feels like you hit a ceiling fast. The pay wasn't fantastic, especially for someone in a technical role, and internal mobility is very limited.
Advice to Management: Focus on developing clearer career paths for your technical staff. Invest in training for modern information management tools to help people grow.
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Content Editor
3.1
3 December 2025
Solid Mission, Okay Culture for Remote Work
Pros: I've worked here for a bit as a Content Editor, and the mission in the humanitarian sector is truly inspiring. People are generally supportive and really believe in the work. It's a low-stress environment, which is nice for remote work.
Cons: The company culture can feel really slow sometimes, with decisions taking forever to get made. There's not much room for quick changes or new ideas. It can feel a bit bureaucratic for a smaller team.
Advice to Management: Try to streamline decision-making processes and empower teams to innovate more quickly. A bit more dynamism would really help energize the remote workforce.
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Humanitarian Information Officer
2.9
2 December 2025
Leadership needs to step it up for remote teams
Pros: I've enjoyed the mission work here. As a Humanitarian Information Officer, it's rewarding to contribute to global aid efforts. The remote work flexibility is also really good.
Cons: Leadership can be a bit disconnected, especially for remote staff. There's often a lack of clear direction, which makes project planning tough. Also, senior management sometimes struggles with managing diverse international development teams.
Advice to Management: Focus on better communication and clearer strategic goals for all teams, especially those working remotely. Invest in leadership training for managing international and distributed teams effectively.
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