Asuransi Astra adalah perusahaan asuransi umum yang telah berdiri dan melayani pelanggan sejak 12 September 1956. Asuransi Astra merupakan entitas utama konglomerasi keuangan Astra dan berhasil mendapatkan peringkat kredit Excellent dari AM Best. Perusahaan yang dikenal dengan produk asuransi kendaraan bermotor Garda Oto ini hadir melayani pelanggan melalui jaringan layanan yang tersebar di 29 kantor cabang, serta Unit layanan dan Garda Center yang terus berkembang. Selain asuransi kendaraan bermotor, produk lain dari Asuransi Astra antara lain adalah asuransi industri pertambangan, asuransi industri agribisnis, asuransi properti ruko, asuransi SPBU, asuransi syariah, asuransi kesehatan korporasi Garda Medika, dan asuransi kesehatan perorangan Garda Healthtech. Asuransi Astra juga memiliki asuransi yang dapat dibeli secara online di Gardaoto.com seperti Garda Me, Garda Edu, Garda Home, dan Garda Trip.
Pada 2022, Asuransi Astra berhasil membukukan Premi Bruto sebesar Rp 5,66 triliun.
Kinerja Asuransi Astra selama ini pun telah diakui dengan berbagai penghargaan yang telah diterima, diantaranya: Contact Center Service Excellence Award (2013-2022), Service Quality Award (2007-2013, 2015-2018, 2022), Top Brand Award (2007-2023), Indonesia Best Brand Award (2002-2022), Corporate Image Award (2007-2013, 2015-2022), Infobank Insurance Award (2008-2016, 2017-2022), Insurance Market Leader (2019-2022), Asuransi Terbaik (2014, 2020-2022), Indonesia PR of The Year (2021-2022), Marketeers Editor's Choice Award (2018-2021), OMNI Brands of The Year (2019-2023), Indonesia Most Popular Digital Financial Award (2020-2023), Indonesia Excellence Good Corporate Governance Awards (2022), Indonesia CSR Award (2022), Top CSR Award (2022), Perhumas PR Excellence Award (2022), Indonesia Industry Leadership Award (2023), Astra Corporate Affairs Award (2020-2022).
Rating Reviews
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reviews and is evolving.
Pros: The initial training for actuarial roles is solid. You get decent exposure to real-world risk assessment and policy development in the Jakarta office. It's a stable company with good benefits.
Cons: Career growth can feel slow. There aren't always clear promotion paths, and you might stay in the same position for a while. Sometimes, you feel overlooked for bigger projects.
Advice to Management: Create clearer career roadmaps for junior staff. More opportunities for internal mobility would really help retention.
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Pros: They do offer some internal training programs, which helps for skills development in claims processing. If you're proactive and network, there are chances to move up, especially in the Jakarta office. It's a big company, so roles exist.
Cons: Formal career paths for a Claims Adjuster aren't very clear. Promotions can feel slow sometimes, and it feels like you have to really fight for new opportunities. It's tough to move between departments unless you know someone.
Advice to Management: Make career paths more transparent for roles like Claims Adjuster. Create a clearer process for internal transfers and promotions to keep good people motivated.
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Pros: I've learned a lot working here as a Claims Analyst. The team camaraderie in the Jakarta office is solid, which makes daily tasks easier. There's also good exposure to the wider insurance industry.
Cons: Leadership often seems disconnected from ground-level work. They don't always listen to feedback from us in operational roles, which can be frustrating. Decision-making feels slow for a large corporate company.
Advice to Management: Try to be more present and genuinely engage with employees on the ground. Our insights are valuable and can help improve processes.
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What is the typical work environment like at Asuransi Astra, especially for entry-level roles in Jakarta?
The work culture at Asuransi Astra is generally professional and values teamwork, fostering a supportive environment for new employees in roles like claims adjusters or customer service representatives within their Jakarta operations. You'll find a structured approach to tasks, with opportunities to learn from experienced colleagues and contribute to the company's established reputation in the Indonesian insurance sector.
What kind of health benefits does Asuransi Astra offer its employees in Jakarta?
Asuransi Astra provides comprehensive health benefits, including medical, dental, and vision coverage for its employees. They also offer access to a network of partner clinics and hospitals, ensuring employees have convenient access to care.
What kind of health benefits does Asuransi Astra offer its employees in Jakarta?
Asuransi Astra provides comprehensive health benefits, including medical, dental, and vision coverage for employees and their dependents. The company also offers life insurance and disability support as part of its overall benefits package for its staff in the insurance industry.