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Company Summary

  • Idexpro Solution Sdn Bhd Idexpro Solution Sdn Bhd
  • https://www.idexprosolution.me/
  • Outsourcing/Offshoring
  • KL , KL
  • Select number of employees employees
  • D13 -03 , MENARA SUEZCAP 2,2 JALAN KERINCHI,GERBANG KERINICHI LESTARI, KL, KL, 59200, Malaysia

Company Reviews

Idexpro Solution is a professional one-stop 24/7/36 omni-channel multilingual outsourced contact center service provider. Idexpro Solution offers Chinese Mandarin and Cantonese, English, French, Spanish, Arabic, Russian, Korean, Japanese, Bahasa Indonesia, Bahasa Malaysia, Thai, Vietnamese, Portuguese and other over 35 languages contact center services.

Idexpro Solution has successfully implemented many call center short-term and long-term outsourcing projects in a wide spectrum of industries. Among them, some projects are small businesses simply in need of one language customer service representative to handle some small volume of inbound calls and emails to get started, some are medium businesses in need of a team of call center agents to conduct market survey or lead generation to expand the market, also some are large corporations in need of hundreds of multi-language inbound customer service and sales representatives to handle customer contacts from all around the world. We are always more than happy to leverage our over 10 years call center experiences, talents, and technology to empower your business!

Rating Reviews

Rating is calculated based on 1 review and is evolving.

Featured Reviews

Software Engineer
3.0
24 January 2026
Okay Place for Software Engineering, Culture is Okay
Pros: The team in the Kuala Lumpur office is pretty chill. You'll find good support from peers, especially if you're working on complex software development projects. There's a decent WFH policy too, which is nice.
Cons: Sometimes it feels like decisions come from way up high, so as a Software Engineer, your input isn't always heard. The social events aren't really my thing, and for a mid-sized tech firm, I expected a bit more team bonding that felt natural.
Advice to Management: Try to get more input from individual contributors for project planning. Also, maybe find some varied ways for team building beyond just formal events. This would really help with employee engagement in the tech department.
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