Pros: You learn a lot about different tour packages and destinations quickly. The team in the Kuala Lumpur office is generally friendly and supportive. It's a solid start for someone new to the tourism industry.
Cons: Career growth is pretty much non-existent for travel agency roles like mine. There's not really a clear path for advancement or new responsibilities. I felt stuck as a Travel Consultant after a year.
Advice to Management: Create clear advancement paths for employees, especially for Travel Consultants. Invest in training for new skills to help people grow beyond just selling tour packages.
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