Dserve Ventures Sdn. Bhd.

Dserve Ventures is a multi-channel outsourced contact center that provides customer relationship management solutions. Our services include Customer Service, Fault Reporting / Technical Support, Facilities Management, Tele-Sales / Tele-Marketing, delivered with state-of-the-art contact center omni-channel technologies, across inbound and outbound Phone Voice calls, non-voice channels such as SMS, website Live-chat, Webchats, Email, WhatsApp, AI Chatbots and other online services. As an extension of your company’s brand and an integral part of your customer service management, we deliver services that are professional and friendly. We achieve this by deploying the best-of- breed call center technology and promising promptness in call resolution. Additionally, we have a committed team of agents who embrace a customer-centric culture. They can instantly connect and effectively communicate with the local end-users through familiar accents and nuances.