Pros: The remote work flexibility is a huge plus, especially as a Software Engineer. I don't have to commute daily. Generally, I can stick to a 40-hour week in this payment processing industry.
Cons: Sometimes there's pressure to log on after hours for critical incidents, which is tough. Holiday blackouts for taking time off can be a real pain during peak payment processing times.
Advice to Management: Try to reduce the after-hours support burden on individual teams. Standardize policies for taking time off during busy periods to improve employee morale.
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