Pros: You get solid job security, which is good if you're looking for a stable gig. The team in the Manila office was mostly friendly, and I liked my direct colleagues. It’s a reliable entry into the outsourcing world.
Cons: The major downside is definitely the intense graveyard shifts. It's super hard to have a life outside work with those hours. There's not much work flexibility for onsite roles, which really impacts your personal time. Burnout is a real concern here.
Advice to Management: Management should really look into better shift rotations or offering more support for folks on those tough graveyard shifts. It could help retain good people in the BPO industry and improve morale.
Show more
What is the typical working culture like for remote employees at E-Outsource Asia, especially for those in customer support roles?
E-Outsource Asia generally fosters a collaborative and supportive environment for its remote workforce, including customer support teams. While maintaining strong communication channels, they encourage team members to be proactive and self-motivated in their roles.
What is the typical team dynamic like at E-Outsource Asia, especially for remote tech roles in the Philippines?
Teams at E-Outsource Asia often operate with a blend of autonomy and collaboration, especially for remote employees. Expect regular communication through platforms like Slack and scheduled virtual meetings to ensure alignment on projects and company goals within the BPO sector.
