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Overall employee rating

3.1
Based on 25 reviews
Rating distribution: 0 reviews rated 5 out of 5 stars. 1 reviews rated 4 out of 5 stars. 18 reviews rated 3 out of 5 stars. 6 reviews rated 2 out of 5 stars. 0 reviews rated 1 out of 5 stars.
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Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
3.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Claims Specialist
3.7
4 May 2026
Stable and Supportive Environment for Insurance Professionals
Pros: Working here has given me a lot of job security, which is a huge plus in the insurance industry. My colleagues are really supportive, and there are good opportunities to learn new skills. The benefits package is competitive, and I appreciate the hybrid work option.
Cons: Career growth can sometimes feel a bit slow, and getting approvals for things can take a while due to the size of the company. Communication on broader company changes could also be clearer.
Advice to Management: Focus on streamlining internal approval processes and enhancing transparency around career development paths to help employees grow faster.
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Associate Underwriter
4.0
3 May 2026
Great Flexibility and Learning in Commercial Insurance
Pros: I've had a really good experience as an Associate Underwriter here at Chubb. The hybrid work model is fantastic, offering great work flexibility that really helps with my personal life. My team is super supportive, and there are always opportunities to learn more about the commercial insurance products. It's a stable company, which is a big plus in the financial services industry. I feel like I'm constantly developing my underwriting skills.
Cons: The main drawback is that some internal processes can feel a bit slow or bureaucratic. Getting approvals can take longer than you'd expect, which occasionally impacts project timelines. While there's stability, career progression for specific roles, like mine in underwriting, can sometimes feel a little slower than I'd like. It's not a deal-breaker, but something to be aware of.
Advice to Management: Continue to foster the flexible work environment. Consider streamlining some of the internal approval processes to enhance efficiency and explore more structured paths for career advancement within underwriting roles.
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Claims Analyst
3.4
27 April 2026
Stable Environment with Good Learning Opportunities
Pros: Working as a Claims Analyst for this global insurance company has been a stable experience. The job security here is a major plus, making it easy to plan for the future. I appreciate the opportunities to learn and develop within the insurance industry. My team in the NYC office is supportive, and the hybrid work arrangement offers good flexibility.
Cons: Sometimes the approval processes can feel a bit slow, typical of a large company. There's potential for better communication between departments, but it's not a major issue.
Advice to Management: Focus on streamlining inter-departmental communication and speeding up some of the internal approval processes to boost efficiency.
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Underwriter
2.6
24 April 2026
Chubb is Stable, but Culture Needs a Refresh
Pros: As an Underwriter here, I appreciated the job security that comes with a corporate insurance giant like Chubb. The benefits package for us in property & casualty was solid, offering good health insurance. It's a dependable place to work if you value stability.
Cons: The company culture can feel really slow to adapt. There's a lot of bureaucracy, which can make daily tasks tough for an Underwriter. It sometimes feels like new ideas aren't really welcomed or quickly implemented, especially in the Philadelphia office.
Advice to Management: Try to encourage more innovation from the ground up. Empower teams to make quicker decisions without so many layers of approval.
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Claims Adjuster
3.0
23 April 2026
Okay flexibility, but onsite days are a drag
Pros: I appreciated the hybrid work model when it first rolled out. As a Claims Adjuster, having a few days WFH really helped manage my schedule. It's a solid benefit for the insurance industry.
Cons: The required 3 days in the Philadelphia office felt pretty rigid after a while. For big corporate, I'd hoped for more remote options. Some weeks, it just didn't make sense to be onsite.
Advice to Management: Re-evaluate the need for rigid onsite requirements across all departments. Trust your employees to do their jobs effectively, regardless of where they are for their Claims Adjuster duties. More remote options would improve morale.
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Claims Adjuster
3.0
20 April 2026
Leadership needs to step up at Chubb
Pros: Solid health insurance benefits and the base pay is pretty decent for the insurance industry, especially for a large corporate company like Chubb. You get to work with some really smart people in the Philadelphia, PA office.
Cons: Leadership can be really disconnected from the day-to-day for Claims Adjuster roles. There's a lot of micro-management but not enough actual guidance, which makes career growth tough. Some managers play favorites and it's noticeable.
Advice to Management: Upper management needs to listen more to front-line employees and provide real support, not just directives. Invest in better training for team leads and avoid micromanagement.
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Underwriter
3.0
2 April 2026
Leadership is a Mixed Bag Here
Pros: You get solid job security working for a large corporate insurance company like Chubb. My immediate team was fantastic, and there's decent training for new Underwriters joining the property & casualty insurance sector. The benefits package is pretty solid too.
Cons: Upper leadership feels really disconnected from the day-to-day operations in our Whitehouse Station, NJ office. Decision-making is often slow and sometimes seems rooted in old-school thinking. It's tough to see a clear path for career growth when leadership changes seem to shift priorities often.
Advice to Management: Management needs to really focus on communicating a clear vision. Listen to the frontline Underwriters and other insurance professionals. Embrace new ways of doing things instead of sticking to dated processes for commercial insurance.
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Claims Adjuster
3.3
27 March 2026
Hybrid is fine, but watch the workload
Pros: The hybrid model was a huge plus, giving me some much-needed flexibility for WFH days from my Philadelphia home base. For an insurance company, the vacation time is decent, and the benefits package is solid.
Cons: As a Claims Adjuster, the workload can be a real grind, especially during peak property & casualty seasons. It's tough to truly disconnect, and I often felt pressure to work past normal hours. Work-life balance really depends on your manager.
Advice to Management: Hey management, really watch those Claims Adjuster caseloads. Let people use WFH days without guilt. Consistent support for better work-life balance would help a lot.
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Underwriter
3.0
27 March 2026
Solid choice for insurance, but culture's a bit slow.
Pros: You get solid experience in property & casualty underwriting. It's a stable, global insurer with decent benefits for employees. The job security here is pretty good, which is a big plus.
Cons: The company culture feels pretty traditional and slow to adapt. There's often a lot of bureaucracy, which can make things frustrating for folks wanting to innovate. Work flexibility isn't great, even with our hybrid model; it often feels like you're still tied to your desk.
Advice to Management: Try to embrace more modern approaches to work and empower teams. Listen to employees about better work flexibility options.
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Claims Adjuster
2.6
7 March 2026
Job security can be a bit of a gamble.
Pros: The company is a big player in commercial insurance, so it feels stable on the surface. Benefits for corporate employees in Chicago are pretty solid, especially the health insurance and 401k match.
Cons: Job security for Claims Adjuster roles felt shaky. They restructure departments quite a bit, and sometimes roles get moved or automated, which is tough. It makes long-term career planning hard.
Advice to Management: Be more open about future plans for departments and specific roles. Transparency would really help reduce anxiety and improve morale for insurance professionals.
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