Unified Communications Sdn Bhd

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Company Summary

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Unified Communications Sdn Bhd
http://www.unifiedcomms.com
Computer / IT (Software)
Shah Alam , Selangor
51-100 employees
Level 2, The Podium, Wisma Synergy, 72 Persiaran Jubli Perak, Seksyen 22, Shah Alam, Selangor, 40000, Malaysia

Company Reviews

At Unifiedcomms, we’re in the business of providing software and systems that solve the business optimization problems of mobile telecoms service providers and network operators. We’ve been designing and developing software and systems of our own since 1998 - software that has so far been exported to more than 14 countries around the world, powering 81 solutions at 29 mobile telecoms service providers and network operators that combined, address more than 516 million subscribers.

Rating Reviews

Rating is calculated based on 3 reviews and is evolving.

Featured Reviews

Customer Support Specialist

3.7

28 December 2025

Leadership has its moments, needs more consistency

Pros: Some team leads are genuinely supportive and really help you grow in your role as a Customer Support Specialist. They do a solid job coaching on how to handle different telecommunications solutions. It's good when you get a manager who champions your work.
Cons: Upper management often feels disconnected from the day-to-day work in the Kuala Lumpur office. There's not enough clear communication or consistent vision from the top, making it tough to know where things are headed. Decision-making can be really slow, especially for new projects.
Advice to Management: Try to bridge the gap between upper management and the front-line teams. More consistent communication and clearer strategic direction would make a huge difference. Also, empower team leads more to make quicker decisions. Show more

Technical Support Engineer

3.7

30 December 2025

Decent colleagues, but management's a bit distant

Pros: My colleagues make coming to work okay. As a Technical Support Engineer, the support from my team for troubleshooting unified communications systems is solid. We help each other out daily here in Kuala Lumpur.
Cons: Management isn't always great at recognizing effort. It's a fairly corporate environment, so things can feel a bit rigid. I wish there was more transparency on company decisions.
Advice to Management: Try to engage more with the teams. Acknowledging good work would go a long way in improving morale. Show more

Technical Support Engineer

3.6

26 December 2025

Decent Pay for Entry-Level UC Roles

Pros: Base salary for a Technical Support Engineer in the unified communications industry is pretty standard. Health benefits are actually decent, which is a big plus here in the Kuala Lumpur office. They cover basic medical well.
Cons: Raises are really slow, and there's no real bonus structure. It's tough to feel appreciated when your pay doesn't move much year to year. You can't expect much beyond your base.
Advice to Management: Seriously consider a clearer path for salary increases and implement some form of performance bonus. It would really help with employee retention and morale. Show more

See all reviews >

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This company currently have no open positions.

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Unified Communications Sdn Bhd

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