Suited 802-803,8th Florr,Plaza See Hoy Chan, Jalan Raja Chulan, Kuala Lumpur, Wilayah Persekutuan, 50200, Malaysia
Company Reviews
UTS Group is in the business of providing outsourced telemarketing campaign management and managing contact center facilities. We also become to be known in the insurance and financial industry as a preferred outsourcing telemarketing partner and we work with most well established banks & insurance companies in Malaysia. Our outstanding achievement is reflected and evidenced when UTS was awarded by Association of Customer Experience Industry of Malaysia (ACE) formerly known as Customer Relationship Management & Contact Centre Association Malaysia (CCAM) for: • 2014 2nd Runner Up – Best Outsourced Outbound Contact Centre (Under 100 Seats Category) • 2014 2nd Runner Up – Best Outsourced Outbound Contact Centre (Above 100 Seats Category) • 2014 1st Runner Up – Most Creative Contact Centre • 2013 Excellence 1st Place Award for the Best Outsourced Outbound Contact Centre (Over 100 Seats Category) • 2013 3rd Place Award for the Most Creative Contact Centre • 2012 Excellence Silver Award for the Best Outsourced Outbound Contact Centre (Over 100 Seats) • 2011 Excellence Gold Award for the Best Outsourced Outbound Contact Centre (Over 100 Seats) • 2011 Bronze Award for the Most Creative Contact Centre (Open)
Rating Reviews
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Pros: The team in the Kuala Lumpur office is pretty friendly. We often have regular team lunches, which is nice for a mid-sized company. It's a good environment for new Marketing Coordinators to learn the ropes of client relationships.
Cons: Sometimes the office culture feels a bit cliquey, especially for newer hires. There's not much push for really creative digital marketing campaigns. It can be tough to get your ideas heard by management, even when they're solid.
Advice to Management: Focus on fostering a more inclusive environment. Encourage more diverse input for marketing campaigns and create clearer pathways for career progression.
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What is the day-to-day working culture like at UTS Marketing Solutions for entry-level marketing associates?
The culture at UTS Marketing Solutions is collaborative and fast-paced, typical for a growing marketing agency. You'll find a strong emphasis on teamwork and open communication, which helps in managing client projects effectively.
