Documac Sdn bhd

Summery of Main activities - Vision - Mission - Core Value - Slogon - Hope
Documac Sdn Bhd is a document solutions company of sale and related services of refurbishment and related supplies in Copier Business.

Our Vision 

- To be one of the Top Leading Quality Service Mechatronics in Southern Region.

Our Mission

- In Paste a Colourful Life & To Colouring Joy + Happiness.

Our Core Value

  1. Enthusiastic

  2. Sympathize with Care

  3. Attentive Service

Our Slogan

 - We are in your Corner

Our Hope

 - We aim to train more talent person by educate an effective & efficiency management system.

Overview

Documac Sdn Bhd had a more than 15 year’s experience in technical support and sales to serve the customer. It is the benefit of customers support from an experienced technical team and sales team.

We had covered around the Johore Bahru and Johor Southern Region and Selangor to support and service response time. Our success, in delivering innovative office solutions, supported by the industry's sales and service network, finds its roots in the guiding principles. We believed in a business philosophy that embraced profit, people, and the environment.

To provide opportunity for all employee to have commission base.

Our Core of Action As for the servicing line, we have to listen, study, response and listen again to meet the customer’s satisfaction.

Listen - To listen & understand customer’s requirements.

Study - Finding a solution to meet customer’s requirements which benefit from customer’s.

Response - We present the solutions for customer’s to meet customer requirements and satisfaction.

Listen Again - Listen again, what customer’s will require on servicing or sales.

Customer satisfaction is our main priority concert in serving line.

We believe customer’s satisfaction will meet the 4 core of actions.

Integrity

We are ambitious and Competitive but we will win with customer TRUST & RESPECT !

Result-Driven

We believe that result are the ultimate rewards for our employees and the company. Result fuel both the employee and company's growth sustainably.

Long-term Customer Relationships

We know the importance of long-term customer relationships, therefore, we believe in developing and fostering partnerships that are mutually beneficial. Our solutions help our customers reduce costs, lower risk and grow revenues.

We stand behind our quality products with full technical support. In short, our goal is to help our customers achieve a competitive advantage by providing solutions that return superior business results.