Pros: You get to work remote, which is a huge plus for work-life balance. My direct team was great, always supportive, and we had good camaraderie, especially since we're a big corporate company. The web hosting industry is also stable, so job security felt decent.
Cons: The leadership, especially mid-management, often gave conflicting directions, making it tough for Account Manager roles to hit targets effectively. There's a real lack of clear vision from the top, and it trickles down. It felt like they didn't really listen to feedback from the ground level.
Advice to Management: Focus on developing consistent leadership strategies and better communication across departments. Empower managers to support their teams more effectively and give clear direction to those in client-facing roles like Account Management.
Show more