Overall employee rating

3.2
Based on 15 reviews
Rating distribution: 0 reviews rated 5 out of 5 stars. 0 reviews rated 4 out of 5 stars. 9 reviews rated 3 out of 5 stars. 6 reviews rated 2 out of 5 stars. 0 reviews rated 1 out of 5 stars.
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
3.0
Job Security
4.0
Pay and benefits
3.0
Leadership
4.0
Company Culture
4.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Credit Analyst
3.7
3 May 2026
Good Learning, Stable Environment for Analysts
Pros: Working as a Credit Analyst onsite in Taguig, Metro Manila, I appreciate the stable environment in this banking company. It's a good place for learning and developing financial analysis skills, and my colleagues are genuinely supportive. Great for job security too.
Cons: Career growth can feel a bit slow at times, and some of the internal processes are quite bureaucratic. This means things don't always move as fast as you'd like, especially with approvals.
Advice to Management: Focus on streamlining internal approval processes and clearly communicating career progression paths to help employees feel more engaged and see their future here.
Show more
Customer Service Representative
3.6
2 May 2026
Supportive Team in a Stable Bank
Pros: I've found East West Banking Corporation to be a great place to start my career as a Customer Service Representative. The team is very supportive, which makes navigating the banking industry much easier. There are solid learning opportunities in financial services, and I've gained good exposure to banking products. It's a stable company in Metro Manila, providing decent job security. Overall, a positive and friendly workplace.
Cons: Career advancement can feel a bit slow here, and the promotion process could be more transparent. Communication between different departments sometimes lags. We also have occasional intense busy periods, which can impact daily workflow.
Advice to Management: Focus on creating clearer career development paths and improving the transparency of internal promotions. Enhancing inter-departmental communication would also streamline operations and reduce unnecessary bottlenecks.
Show more
Customer Service Representative
3.6
1 May 2026
Great Place for Learning and Stable Career in Banking
Pros: I really appreciate the supportive environment here at East West Banking Corporation. My fellow Customer Service Representatives are always ready to help, which makes a huge difference in this demanding banking role. I've gained so much practical experience in financial services and learned a lot about customer relations. It's a stable company, great for long-term career planning in the Philippine market. The company culture is pretty good, everyone generally works well together.
Cons: While it's a stable job, career progression can feel a bit slow sometimes for Customer Service roles. You often need to be proactive to find internal opportunities for growth. Also, there are definitely busy periods, especially during month-ends or new product launches, which can mean longer hours than usual. It's not a deal-breaker, but something to be aware of.
Advice to Management: I'd advise management to look into clearer pathways for career advancement, particularly for entry-level Customer Service Representatives. Transparent communication about promotion criteria would be really helpful for employee retention and motivation. Investing a bit more in training for internal mobility could also make a big difference.
Show more

Latest jobs from East West Banking Corporation

More jobs
Senior Analyst
3.7
30 April 2026
Solid Bank for Career Growth with Hybrid Options
Pros: Good hybrid work options really help with my personal life. It's great to be able to balance office time and working from home. The team is supportive, and there are good chances to learn new things in the financial services industry. I appreciate the stable environment too.
Cons: Sometimes, the approval processes can feel a bit slow, which can delay project timelines. While growth is there, promotions don't always happen as fast as I'd like.
Advice to Management: Look into streamlining some of the internal approval processes to help teams move faster.
Show more
Relationship Manager
3.4
27 April 2026
Solid Place for Banking Professionals
Pros: The team here is really supportive, and I've learned a lot from my colleagues in banking. There are good opportunities for professional development, especially in client management and product knowledge within the financial services sector. The job security is decent, which is important. I also feel like our contributions are valued, and the compensation and benefits package are competitive for the industry, which helps a lot. It's a professional environment with a focus on continuous learning.
Cons: Sometimes the internal approval processes can feel a bit slow, which impacts efficiency when dealing with clients. While there's potential for career growth, the promotion path isn't always as quick as I'd hoped, especially for more senior Relationship Manager roles. Also, the work-life balance can get a bit challenging during peak seasons, requiring longer hours than ideal. Communication improvements could also streamline daily operations.
Advice to Management: Focus on optimizing internal processes and clarifying career progression paths for employees. Enhancing communication channels across departments would also greatly improve overall efficiency and employee satisfaction.
Show more
Credit Analyst
3.6
25 April 2026
Solid Place for Banking Professionals in Manila
Pros: East West Banking Corporation in Metro Manila offers a stable environment for banking professionals. As a Credit Analyst, I appreciate the supportive colleagues and strong learning opportunities in financial services. Work-life balance is surprisingly good for the industry, allowing me to maintain consistent hours. My team's culture is inclusive.
Cons: Internal approval processes can be slow, which sometimes impacts project timelines. Career progression for roles like Credit Analyst can also feel a bit gradual, requiring patience for promotions.
Advice to Management: Focus on streamlining internal approval workflows to enhance efficiency. Also, explore more defined and expedited paths for career advancement for dedicated employees in roles like Credit Analyst to boost retention and motivation.
Show more
Associate Analyst
3.6
25 April 2026
Supportive Environment with Growth Potential
Pros: Supportive team environment and helpful colleagues make working in this banking industry role enjoyable. As an Associate Analyst, I've gained solid learning opportunities in financial services and banking operations. It's a stable company with a good company culture focused on teamwork and career development.
Cons: Career progression can feel slow for an Associate Analyst. Internal approval processes are often lengthy, typical for a large bank. Occasional heavy workloads challenge work-life balance.
Advice to Management: Streamline some of the internal approval processes to improve efficiency and help accelerate career progression for dedicated employees. Foster more open communication regarding career paths.
Show more
Customer Service Representative
2.9
22 April 2026
Okay for entry-level retail banking roles
Pros: The team in the Manila office is super supportive. I learned a lot about retail banking operations here. There's a pretty good sense of camaraderie among the Customer Service Representatives.
Cons: The company culture can feel really rigid and traditional sometimes. Decisions take way too long, which impacts helping customers efficiently. It often feels like there's too much focus on hierarchy, not innovation.
Advice to Management: Try to empower the front-line staff more. Speed up processes, especially for customer-facing issues. This would really help improve the daily workflow in our branches.
Show more
Branch Operations Specialist
2.7
21 April 2026
Solid Stability, Zero Work Flexibility
Pros: It's a stable financial services company, which is a big plus for job security. As a Branch Operations Specialist, the work hours are consistent. You know what to expect daily, which can be good.
Cons: The work flexibility here isn't great, especially in retail banking. There are pretty much no WFH options, even for tasks that could be done remotely. Getting time off for appointments in Metro Manila is tough when you're strictly onsite.
Advice to Management: Consider offering some form of flexible scheduling or WFH for administrative tasks. It would help a lot with employee morale and managing personal needs.
Show more
Account Officer
2.9
31 March 2026
Decent Benefits, Salary Could Be Higher
Pros: The medical benefits are actually pretty solid here for the banking industry. You get decent coverage, which is a big plus. There are also a few employee perks that are helpful.
Cons: Salaries for Account Officer roles aren't really competitive with other corporate banks in the area. Annual raises are often quite small, barely keeping up with inflation. The bonus structure isn't very transparent or generous either, which can be frustrating.
Advice to Management: Review the salary bands for entry and mid-level Account Officer roles to ensure competitiveness. Also, make the bonus structure clearer and more attainable for employees.
Show more

See More Companies

Are you sure?

Once you confirm, please note that this action cannot be undone.