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Overall employee rating

3.4
Based on 153 reviews
Rating distribution: 0 reviews rated 5 out of 5 stars. 16 reviews rated 4 out of 5 stars. 103 reviews rated 3 out of 5 stars. 34 reviews rated 2 out of 5 stars. 0 reviews rated 1 out of 5 stars.
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Detail Ratings
Work life balance
4.0
Career Growth
3.0
Work flexibility
3.0
Job Security
4.0
Pay and benefits
3.0
Leadership
4.0
Company Culture
4.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Client Services Representative
3.7
6 May 2026
Great Place to Start Your BPO Career
Pros: I've really enjoyed my time as a Client Services Representative here at MicroSourcing in Manila. The team is incredibly supportive, and there's a strong emphasis on continuous learning. It's a stable environment, which I appreciate, especially in the outsourcing industry. They do a pretty good job with work-life balance too; I don't feel overwhelmed often.
Cons: While there are learning opportunities, career progression can sometimes feel a bit slow, especially for individual contributors. It's not always clear how to move up quickly. Also, some internal processes can be a little bureaucratic.
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Software Developer
3.7
6 May 2026
Good place to learn, decent work-life balance
Pros: I really like the supportive team environment here; colleagues are always willing to help out. There are also good opportunities for learning new technologies in the IT services sector. The work-life balance is generally good, and hybrid work is a huge plus.
Cons: Sometimes the career progression can feel a bit slow, especially for a Software Developer, and getting approvals for new tools can take a while. Communication from upper management could also be clearer at times.
Advice to Management: Streamline the career progression framework and approval processes for tools. Also, work on improving clarity in company-wide communications from leadership.
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Project Coordinator
3.7
6 May 2026
Stable BPO Environment with Learning Opportunities
Pros: I've really appreciated the stable job environment here. As a Project Coordinator in the business process outsourcing industry, having that security means a lot. My colleagues are super supportive, always willing to help out, and I've found plenty of chances to pick up new skills through internal training programs. The company culture is pretty inclusive, too, which makes coming to work enjoyable.
Cons: While it's a great place to learn, career advancement can feel a bit slow sometimes. The path to promotion isn't always clear, and it might take a while longer than expected to move up. Also, inter-departmental communication could use some streamlining to avoid occasional project roadblocks.
Advice to Management: Focus on creating clearer career progression paths and improving inter-departmental communication to enhance efficiency and employee satisfaction.
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Latest jobs from MicroSourcing

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Associate Software Developer
3.7
6 May 2026
Great place to kickstart your IT career
Pros: MicroSourcing is a solid choice for starting in IT outsourcing. As an Associate Software Developer, I've gained valuable skills and learned a lot from a supportive team. It's a stable work environment with good foundational experience.
Cons: Career progression can feel a bit slow here sometimes. Also, internal approval processes are occasionally lengthy, and communication between departments could be more streamlined.
Advice to Management: I'd suggest leadership look into streamlining some of the internal approval processes to boost efficiency. Also, clearer paths for career growth and promotion would be greatly appreciated by employees.
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Quality Assurance Tester
3.7
6 May 2026
Great Place for Career Stability and Flexibility
Pros: I've really enjoyed my time here as a Quality Assurance Tester. The work flexibility is a huge plus, with a hybrid setup that really helps with my work-life balance. The teams are super supportive, and there are always opportunities to learn new tools and processes in the IT services sector. It's a stable environment, which I appreciate, and my colleagues are always willing to lend a hand. The company culture feels pretty inclusive and positive.
Cons: While it's generally great, the career growth path can sometimes feel a bit slow for an ambitious individual in the BPO industry. Promotion opportunities aren't always immediate, and the approval processes for new initiatives can occasionally take a while. Communication from higher management could be a bit more consistent, especially regarding long-term company direction. Minor points, but worth mentioning.
Advice to Management: Focus on streamlining the promotion process and improving the clarity of long-term career paths for employees. Consistent communication from leadership would also be beneficial for keeping everyone aligned and motivated within the BPO environment.
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Client Services Associate
3.9
6 May 2026
Great for Career Growth and Supportive Environment
Pros: I've really enjoyed my time here as a Client Services Associate. The training programs and learning opportunities are excellent, making it a great place for career growth in the IT services industry. My colleagues are super supportive, and there's a good sense of teamwork. It feels like a stable company where you can really develop your skills in a hybrid work arrangement.
Cons: Sometimes the promotion process can feel a bit slow, and during peak times, the workload can get pretty intense. Communication could also be a bit more streamlined between departments. It's not a deal-breaker, but something to be aware of.
Advice to Management: Continue to invest in leadership development and consider refining the promotion criteria to ensure clearer paths for career progression.
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Software Developer
3.9
6 May 2026
Great Place for Stability and Learning in BPO
Pros: I've really enjoyed my time as a Software Developer here. The team is incredibly supportive, and there's always someone willing to help out or share knowledge, which is great for learning new technologies in the IT services industry. We also have a pretty good work-life balance, which is important for me. The hybrid work setup in Manila is a big plus too, making my commute manageable and offering flexibility.
Cons: While there are definitely learning opportunities, the career progression can sometimes feel a bit slower than I'd like, especially for promotions into more senior Software Developer roles within the BPO setting. Also, we occasionally encounter projects that still rely on older, legacy systems, which can make development a bit more challenging and less efficient. It's not a constant issue, but it does pop up, requiring some patience and adaptation.
Advice to Management: Focus on streamlining the promotion path for experienced developers and consider more regular tech stack updates to keep projects current.
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Software Developer
3.7
5 May 2026
Good Growth for Software Developers
Pros: Working as a Software Developer here, I appreciate the strong learning opportunities. We tackle diverse projects, which really builds skills in the IT-BPO sector. My colleagues are very supportive, making it a positive environment for professional development and career growth within the company.
Cons: Career progression for promotions can feel slow. You often need to push hard for new roles. Also, some internal approval processes take longer than ideal, occasionally affecting project timelines.
Advice to Management: Streamline promotion paths and internal approval processes to better support employee career advancement and project efficiency.
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Technical Support Analyst
3.9
5 May 2026
Great Place to Start Your BPO Career
Pros: MicroSourcing is a really solid place to start or grow your career in the BPO industry. The team environment here is fantastic; colleagues are always willing to help out, which makes learning new processes and tools much easier. There are constant opportunities for training and skill development, which is great for career growth in the tech support field. The company culture feels pretty inclusive and supportive overall.
Cons: One area that could use some improvement is the promotion process. It can sometimes feel a bit slow, even when you're performing well and taking on more responsibilities. Also, during peak times, the workload for technical support analysts can get quite high, leading to some long days. Communication about changes could also be clearer sometimes.
Advice to Management: Consider streamlining the promotion pathways to better reward high-performing employees more quickly and ensure clearer communication on company-wide initiatives.
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Customer Service Representative
4.0
5 May 2026
Great Place for Career Growth in BPO Industry
Pros: I've really appreciated the career growth opportunities at MicroSourcing. There are clear paths for advancement and plenty of training to help you develop new skills in the BPO industry. My team is super supportive, making it easy to learn and collaborate. It's a stable environment, great for long-term career planning.
Cons: Sometimes the workload can get pretty intense, especially during peak seasons, which impacts work-life balance a bit. Also, some internal approval processes can feel slow. Communication could sometimes be more streamlined.
Advice to Management: Focus on streamlining internal approval workflows and enhancing inter-departmental communication to improve efficiency and employee experience.
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