Banner image for Royal London

Overall employee rating

3.1
Based on 15 reviews
Rating distribution: 0 reviews rated 5 out of 5 stars. 0 reviews rated 4 out of 5 stars. 14 reviews rated 3 out of 5 stars. 1 reviews rated 2 out of 5 stars. 0 reviews rated 1 out of 5 stars.
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
4.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Junior Actuarial Analyst
3.0
30 March 2026
Okay for starting out, but growth is slow.
Pros: I've gotten good training here as a Junior Actuarial Analyst. The initial learning curve was decent for someone new to the financial services industry. They offer some support for professional exams, which is a big plus.
Cons: Career growth feels pretty stagnant after the first year. It's tough to move up unless someone leaves, especially in the Edinburgh office. There aren't many clear paths for promotion, and it can feel like you're stuck in your current role for ages.
Advice to Management: Create clearer internal promotion frameworks and more development opportunities for mid-level staff. It would really help retain talent in our corporate structure.
Show more
Financial Services Administrator
3.0
29 March 2026
Decent Work-Life for Admin Roles in Hybrid Setup
Pros: As a Financial Services Administrator, the hybrid work model really helped me manage my personal life. Being able to work from home a couple of days a week is a solid perk. The 9-5 hours are pretty standard in the Edinburgh office, so you're not usually pulling late nights.
Cons: Sometimes the workload for client support can get intense, making it tough to truly switch off. While there's work flexibility for core hours, taking longer breaks during the day isn't always easy. It's an issue common across the financial services industry when dealing with peak periods.
Advice to Management: Try to better manage peak workloads across teams to avoid burnout. Consistency in applying work flexibility policies would also help a lot for all roles, especially client-facing ones.
Show more
Financial Services Administrator
3.4
27 March 2026
Solid hybrid work options for administrators
Pros: The hybrid model is a solid perk here, especially as a Financial Services Administrator. I get a couple of WFH days each week, which really helps balance personal life and saves on commute time.
Cons: It's not fully remote, so you're still expected in the Edinburgh office quite a bit. Sometimes the level of flexibility feels inconsistent across different financial services teams, depending on your manager.
Advice to Management: Try to standardize the hybrid model more across all departments and roles within the financial services sector. More WFH days would be a huge boost for morale and productivity.
Show more

Latest jobs from Royal London

More jobs
Operations Specialist
3.1
9 March 2026
Hybrid Model Is Fine, But Not Always Flexible
Pros: The hybrid work policy is a definite plus for Operations Specialists here. I can mostly work from home, only need to be in the Edinburgh office a few days a week. It's good for general life stuff, like handling school runs.
Cons: True flexibility can be tough, especially if your team leader isn't fully on board. Sometimes it feels like you're tied to the office days even when there's no real need. Not every team in this large corporate environment gets the same treatment regarding work arrangement.
Advice to Management: Encourage all managers to consistently apply the hybrid model across financial services teams. Trust employees more with how they manage their time and where they work remotely.
Show more
Financial Services Administrator
3.4
6 March 2026
Solid Job Security for Admin Roles
Pros: The job security here is really decent, especially for roles like a Financial Services Administrator. It's an established corporate company in the UK financial services industry, so you don't feel like layoffs are around every corner. The hybrid work model also helps with overall stability.
Cons: While secure, career growth can feel pretty slow sometimes. Innovation isn't always top-tier, so there's a slight worry about new tech impacting roles long-term. Pay is okay, but not market-leading for the sector.
Advice to Management: Keep focusing on employee development and clear pathways for career growth. Modernizing some internal processes could also boost efficiency and keep things fresh.
Show more
Financial Services Representative
3.1
3 March 2026
Pay is Okay, Benefits are Solid in Edinburgh
Pros: The pension scheme and health insurance are pretty good, which is what you'd expect from a big company like this. As a Financial Services Representative, the overall benefits package wasn't bad for a corporate setting.
Cons: Base salary felt a bit low, especially when you compare it to other roles in the financial services industry. Raises aren't huge either, so it's tough to really climb fast with your earnings.
Advice to Management: Management needs to really look at market rates for salaries more closely, especially for key roles. It's hard to attract and keep top talent in the financial services industry if the pay isn't competitive.
Show more
Customer Service Representative
3.3
3 March 2026
Decent Work-Life, But Can Be Busy
Pros: I've generally found the work-life balance solid here, especially as a Customer Service Representative. We mostly stick to standard 37.5 hour weeks, which is a big plus in the insurance sector. The hybrid work model helps a lot too.
Cons: There are definitely peak times where it feels like you're always working, especially around month-end or new product launches. Sometimes it feels like they expect a lot for entry-level roles without enough staffing.
Advice to Management: Focus on better resource planning during busy periods to prevent burnout. Consider more support for our frontline Customer Service teams.
Show more
Customer Service Representative
3.1
28 February 2026
Hybrid model has its moments, good overall
Pros: I like the hybrid work arrangement. Being able to WFH two days a week really helps with my personal life and saves on commute time to the Edinburgh office. It's a solid perk for Customer Service Representative roles in the financial services industry.
Cons: The mandated 3 days in the office can feel a bit rigid sometimes. There's not much flexibility to swap those days if something unexpected comes up. It feels like they could trust us more for full WFH for certain tasks, especially when dealing with pension products.
Advice to Management: Consider increasing WFH days or offering more flexible options for in-office days. Empower teams to decide what works best for their customer service operations.
Show more
Customer Service Representative
3.0
23 February 2026
Decent Starting Point, Slow Career Growth Here
Pros: You get good training right off the bat, especially for new hires in the Edinburgh office. It's a big, stable corporate company in the insurance sector, so job security is generally solid. You learn a lot about pension products.
Cons: Moving up as a Customer Service Representative is hard. There aren't many clear career growth paths or promotion opportunities. You often see the same people in the same roles for years. Lateral moves are also limited.
Show more
Customer Service Representative
3.0
20 February 2026
Okay for a start, but growth is slow
Pros: The initial training for Customer Service Representative roles is solid, you learn a lot about pensions and insurance products. I liked the hybrid work option; it made commuting to the Edinburgh office easier.
Cons: Getting promoted here is really tough, especially from an entry-level financial services position. There just aren't many open senior roles, so career growth feels like a real struggle.
Advice to Management: Management really needs to create clearer paths for internal promotions. Invest more in developing talent for different roles beyond just entry-level positions.
Show more

See More Companies

Are you sure?

Once you confirm, please note that this action cannot be undone.