Pros: As a Financial Services Administrator, the hybrid work model really helped me manage my personal life. Being able to work from home a couple of days a week is a solid perk. The 9-5 hours are pretty standard in the Edinburgh office, so you're not usually pulling late nights.
Cons: Sometimes the workload for client support can get intense, making it tough to truly switch off. While there's work flexibility for core hours, taking longer breaks during the day isn't always easy. It's an issue common across the financial services industry when dealing with peak periods.
Advice to Management: Try to better manage peak workloads across teams to avoid burnout. Consistency in applying work flexibility policies would also help a lot for all roles, especially client-facing ones.
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