Overall employee rating

2.9
Based on 9 reviews
Rating distribution: 0 reviews rated 5 out of 5 stars. 0 reviews rated 4 out of 5 stars. 4 reviews rated 3 out of 5 stars. 5 reviews rated 2 out of 5 stars. 0 reviews rated 1 out of 5 stars.
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4
3
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Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
2.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Retail Sales Associate
2.9
16 April 2026
Leadership can be hit or miss
Pros: I've learned a lot about the eyewear industry working here. The customer experience is a big focus, and there's a solid commission structure for sales.
Cons: Leadership sometimes struggles with consistent communication across the stores. As a Retail Sales Associate in the Bengaluru store, it felt like our feedback wasn't always prioritized.
Advice to Management: Management should really work on developing middle leadership. More training for store managers could help improve team morale and consistency, especially for those of us working onsite.
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Software Engineer
2.9
4 April 2026
Pay is okay, benefits need work
Pros: For a startup in the eyewear industry, the base salary for a Software Engineer isn't terrible. You're usually paid on time, which is a plus, and there are some decent health insurance plans. It's solid job security given the company's growth.
Cons: Bonuses aren't very transparent and often feel low, especially for the effort put in. Don't expect top-tier benefits; things like generous PTO or a strong 401k match are missing, which is a downside for us working in the Gurgaon office.
Advice to Management: Focus on making compensation more competitive and transparent. Invest in better benefits, especially for long-term employees and those working in tech roles. It's tough to retain talent in this market without strong pay and benefits.
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Retail Sales Associate
2.6
26 March 2026
Pay is Okay, Benefits Need Work
Pros: The base salary as a Retail Sales Associate in the Delhi office isn't bad for the optical retail industry. You can make decent sales incentives if you hit your eyewear sales targets. They do offer basic health insurance, which is a plus for front-line retail roles.
Cons: Pay raises don't really keep up with inflation, making it tough to feel valued. The overall benefits package, especially retirement and robust PTO, is pretty minimal for a growing retail chain. Variable pay can also make your income a bit unpredictable.
Advice to Management: Focus on improving compensation structures and benefit packages. It's crucial for retaining talent in competitive eyewear sales, especially for the dedicated onsite staff. Better pay transparency and regular, meaningful raises would really help boost morale.
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Latest jobs from Lenskart.com

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Marketing Specialist
3.0
10 February 2026
Okay flexibility, but room for improvement
Pros: You get decent exposure in the fast-paced startup environment. For some ad-hoc tasks, a hybrid model is sometimes possible, which helps. The team is generally supportive, especially in the Gurgaon office.
Cons: As a Marketing Specialist, true work flexibility is pretty limited here. Most roles still have strong onsite requirements, making it tough to truly WFH consistently. It feels like they're leaning more towards everyone being in the office now, even if your role doesn't strictly need it for eyewear retail.
Advice to Management: Consider allowing more consistent remote or hybrid options for roles where it makes sense. It would really help with employee morale and retention, especially for the e-commerce sector.
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Software Engineer
3.0
3 February 2026
Hybrid model is okay, but not always flexible enough
Pros: The hybrid model for us Software Engineers is a decent start. We get a couple of WFH days per week, which helps avoid the daily commute to the Gurgaon office. It's better than being completely onsite.
Cons: But honestly, the flexibility can be tough. Even with the hybrid setup, if there's a crunch, you're expected in the office, no questions asked. It feels rigid for an e-commerce tech company. There's not much room for personal appointments on WFH days either.
Advice to Management: Try to truly embrace flexibility. Trust your teams more with their schedules, especially for tech roles. More options for remote work or truly flexible WFH days would make a huge difference in employee satisfaction.
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Marketing Specialist
3.1
30 January 2026
Fast Pace, Decent Growth, But Tough Hours
Pros: You learn a ton, especially as a Marketing Specialist in this fast-growing eyewear retail space. The e-commerce experience is solid here. My team was pretty supportive too, which makes the long days easier.
Cons: But work-life balance? That's really tough. You're usually looking at 50-60 hour weeks, especially if you're in the Gurgaon office. The fast-paced startup culture means constant pressure for deadlines.
Advice to Management: Try to set more realistic deadlines for teams. It would really help with employee burnout and improve the overall work-life balance. We can't keep this pace forever.
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Optician
2.9
15 January 2026
Solid job security for optical retail pros
Pros: For an Optician, job security at Lenskart feels pretty solid. It's a big retail chain with a steady stream of customers, so your position often feels safe. The demand for eyewear is always there, especially in the Bengaluru market.
Cons: Career growth isn't always clear or fast, which can be tough. Sometimes it feels like you're just another cog in the machine. It can get a bit monotonous if you're not constantly pushing yourself.
Advice to Management: Focus on creating clearer career development paths for experienced Opticians. It'd really help with employee retention if people felt like they had more opportunities to advance beyond their current roles.
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Sales Associate
2.7
28 December 2025
Fixed Shifts, Not Much Room for Flexibility
Pros: As a Sales Associate, I actually liked the predictable schedule. For someone in the optical retail industry who prefers routine, knowing your exact hours is pretty solid.
Cons: Work flexibility here is really low for store operations. You're always onsite, and it's super hard to swap shifts or get time off last minute. It's not ideal if you need remote flexibility or unpredictable personal time.
Advice to Management: Try to implement some sort of shift swapping system that's easier for front-line staff. Even a little more flexibility would make a big difference for store operations.
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Product Manager
3.1
17 December 2025
Decent place for growth, but you gotta push
Pros: For product management roles, there's definitely scope to learn if you're proactive. You get to work on interesting challenges in the e-commerce and optical industry. It's a pretty fast-paced environment, typical for a growing corporate.
Cons: Career growth isn't always structured; it's often about advocating for yourself. Sometimes you hit ceilings as a Product Manager if you're not in a high-visibility team in the Gurgaon office. Promotions can feel a bit slow, even with good performance.
Advice to Management: Standardize career paths for all roles, especially for experienced Product Managers. Make sure growth opportunities are clearer across different teams.
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