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Overall employee rating

2.9
Based on 14 reviews
Rating distribution: 0 reviews rated 5 out of 5 stars. 1 reviews rated 4 out of 5 stars. 4 reviews rated 3 out of 5 stars. 9 reviews rated 2 out of 5 stars. 0 reviews rated 1 out of 5 stars.
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Detail Ratings
Work life balance
3.0
Career Growth
2.0
Work flexibility
2.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Security Operations Executive
3.3
5 May 2026
Stable role with supportive team in security
Pros: Working at Certis as a Security Operations Executive offers good job stability in the security services industry. My colleagues are super supportive, making daily tasks easier. There are also solid learning opportunities and structured training for new systems.
Cons: Career progression for an onsite Security Operations Executive can feel slow. Also, some internal approval processes could be quicker to improve efficiency. It's a large corporate structure.
Advice to Management: Management should look into streamlining some of the internal approval processes. Also, clearer pathways for career progression for operational roles would be greatly beneficial for employee retention.
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Security Operations Supervisor
4.0
4 May 2026
Good place for stability and growth in security
Pros: I've been a Security Operations Supervisor at Certis in Singapore for a while now, working hybrid. It's a really stable company in the integrated security services industry, which means good job security. My direct managers and the leadership team are generally supportive. They genuinely invest in professional development, offering good training programs to help you grow your skills in security operations and technology. The teamwork here is also a big plus; everyone looks out for each other.
Cons: While leadership is great at the team level, sometimes broader company-wide communication can feel a bit slow or top-down, especially regarding new initiatives. The promotion process can also feel a bit long-winded, and it'd be great to see more clarity on career progression paths within the security sector.
Advice to Management: Continue to foster strong team-level leadership and consider ways to streamline company-wide communication. Providing clearer, more transparent career progression frameworks would also be highly beneficial for employee motivation and retention.
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Operations Executive
3.4
26 April 2026
Good Place for Stability and Learning
Pros: Working as an Operations Executive at Certis in Singapore offers solid job stability within the security services industry. I appreciate the supportive team culture; colleagues are always willing to assist. There are good learning opportunities, enhancing my operational skills. The pay and benefits package is competitive and a significant positive.
Cons: Career progression can be slower than desired, so promotions take time. Additionally, some internal approval processes could be streamlined to improve efficiency and reduce delays on projects.
Advice to Management: Focus on developing clearer pathways for career advancement and regularly review internal approval workflows to enhance efficiency and empower teams.
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Latest jobs from Certis

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Security Officer
2.9
23 April 2026
Not much room to grow for Security Officers
Pros: The job security for physical security roles is solid; you're pretty much always needed. Shifts are predictable in the Singapore office, which helps with planning. You get a decent basic salary.
Cons: Career growth here is really slow for Security Officers. There aren't many clear paths to advance, and internal promotions are rare. Training for new skills is minimal, which limits options even within the security services industry.
Advice to Management: Certis needs to invest more in career development programs for its frontline staff, especially Security Officers. Create clearer pathways for advancement and offer more specialized training. It'd help with retention.
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Security Officer
2.9
18 April 2026
Leadership's fine, but room for growth
Pros: You get decent pay for security officer roles in Singapore, which is a big plus. There's a solid support network among front-line staff, everyone helps each other out.
Cons: Managers often seem stretched thin, so consistent guidance isn't always there. Career growth isn't super clear for us frontline security personnel; it feels like you're stuck sometimes.
Advice to Management: Invest in middle management training to improve communication and clear development paths, especially for front-line security personnel. It'd help a lot with retention.
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Operations Coordinator
3.0
5 April 2026
Limited Flexibility, Standard Corporate Structure
Pros: You can sometimes get approval for personal appointments if you plan far ahead. For an onsite role at a large corporate security firm like Certis, it's okay. Some managers are actually decent about family emergencies, which helps.
Cons: Work-from-home is pretty much a no-go for an Operations Coordinator in Singapore. Flexibility is limited. You're expected in the office for set hours. Don't expect much leeway to shift your schedule.
Advice to Management: Consider offering more hybrid work options for roles that don't require constant onsite presence. Trusting your employees with more flexible arrangements could boost morale and retention, especially for Operations Coordinator roles.
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Security Officer
2.6
5 April 2026
Tough on flexibility, decent for stable work.
Pros: You get consistent work as a Security Officer here. There are always shifts for guard duties, so job security is pretty solid. Sometimes you can swap shifts with colleagues if you plan way ahead.
Cons: Work flexibility here is pretty tough, honestly. As an onsite role in Singapore, there's absolutely no remote option, which is expected for security services. The shift schedule is very rigid, making personal appointments or last-minute needs super hard to manage.
Advice to Management: Maybe look into slightly more flexible scheduling or at least clearer processes for shift swaps. It would help a lot for employee morale in frontline security roles.
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Security Officer
2.6
30 March 2026
Low Flexibility for Onsite Security Roles
Pros: The fixed shift schedule helps you plan some things. It's stable for onsite security services and you know what to expect daily. You don't have to worry about changing postings last minute.
Cons: But as a Security Officer, work flexibility is super low. Remote work isn't an option for most security roles here in Singapore. Swapping shifts can be tough with management and other officers.
Advice to Management: Try to implement a clearer process for shift swaps or consider more flexible scheduling options where possible, even for security services roles. It would help a lot with officer morale.
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Security Officer
2.7
5 March 2026
Decent work-life if you manage your shifts.
Pros: You can pick up extra shifts for more pay if you need it. My team lead in the Singapore branch was pretty understanding about shift swaps, which helps with personal appointments. It's a large corporate environment, so there are clear processes for leave, which is a plus for a Security Officer.
Cons: Work-life balance here is totally dependent on your specific post and how many extra hours you're willing to put in. Sometimes management expects you to cover for call-ins, making the onsite hours long for physical security roles. The fixed rotating schedule can be tough if you have family commitments outside of work.
Advice to Management: Management should try to staff shifts better to reduce the need for forced overtime. More consistency in scheduling would really improve employee morale, especially for those in onsite roles.
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Security Officer
3.0
10 February 2026
Steady Work for Security Professionals in Singapore
Pros: The job security here is really solid for security services roles. As a Security Officer, I always felt my position was secure, thanks to their government and commercial contracts. It's a large corporate environment, so they aren't going anywhere.
Cons: While the work is steady, career growth can feel pretty slow. There aren't a lot of opportunities for upward movement beyond supervisor roles, especially in local operations. The fixed schedule for onsite shifts can also be tough sometimes.
Advice to Management: Try to create clearer paths for career advancement for Security Officer roles. Invest more in training for specialized security services beyond basic duties.
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