Pros: It's nice being a remote company; that WFH flexibility helps a lot. For a tech startup in the global mobility space, you do get some autonomy in your daily schedule if you manage it well. The team is pretty supportive too.
Cons: As a Client Success Manager, the work can feel relentless, especially with clients in multiple time zones. It's not uncommon to work past normal hours, which makes true work-life balance tough. There's an unspoken expectation to be always on, which can lead to burnout.
Advice to Management: Please consider implementing stricter policies around after-hours communication for client-facing teams. Empower managers to protect their team's personal time more actively.
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