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Overall employee rating

3.0
Based on 29 reviews
Rating distribution: 0 reviews rated 5 out of 5 stars. 0 reviews rated 4 out of 5 stars. 13 reviews rated 3 out of 5 stars. 16 reviews rated 2 out of 5 stars. 0 reviews rated 1 out of 5 stars.
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Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
2.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Operations Coordinator
3.6
30 April 2026
Stable Company with Great Learning and Team Environment
Pros: I like the job security here at DHL Express. It's a solid global logistics company. I've learned so much about international shipping as an Operations Coordinator. The teams are incredibly supportive, which really helps on busy days. You can always find good training resources to improve your skills.
Cons: Peak seasons make the workload tough, impacting work-life balance sometimes. Career growth can feel slow for Operations Coordinators, requiring real proactivity. Internal communication could definitely improve.
Advice to Management: Focus on clearer communication strategies across departments to streamline processes. Also, review and clarify career progression paths for frontline operations roles to help employees see a clearer future within the company.
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Logistics Coordinator
3.7
30 April 2026
Solid Global Logistics Company with Good Teams
Pros: I've really enjoyed my time as a Logistics Coordinator at DHL Express. It's a huge global logistics company, so there's a lot of stability and good job security, which is important. My team in Cincinnati, Ohio, has been fantastic, super supportive and always ready to help out. I've learned a ton about international shipping and supply chain operations, and there are definite opportunities for career growth if you're proactive. Leadership here encourages development, which I appreciate.
Cons: Sometimes, because it's such a large organization, getting approvals can feel a bit slow or bureaucratic, especially for new initiatives. The pace in the logistics and shipping industry can also be very demanding during peak seasons, which impacts work-life balance a bit. Communication between different departments could be smoother at times, but overall it's manageable.
Advice to Management: Continue to foster internal communication across departments and look for ways to streamline approval processes for new projects. Supporting employee development is crucial and should remain a focus.
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Operations Coordinator
3.1
29 April 2026
Stable role in global logistics with growth potential
Pros: I've been an Operations Coordinator at DHL Express in New York City for a few years now, and it's a pretty solid place to work in the logistics industry. You get to learn a ton about global shipping and supply chain operations. The team is generally supportive, and there are good training resources available. It's a multinational company, so there's a real sense of job security, which is great. I appreciate the stable environment, especially in this dynamic sector.
Cons: While the job security is high, sometimes the pay for an Operations Coordinator feels just average for NYC, and work-life balance can be a bit challenging during peak seasons. You really need to push for career growth; promotions aren't always super quick, even though the opportunities are there if you're proactive. It can feel like a big corporation at times with slower internal processes.
Advice to Management: I'd advise management to review the compensation structure for entry-level and mid-level roles in high-cost-of-living areas like New York City to ensure it remains competitive. Additionally, explore ways to better communicate career pathing and growth opportunities more proactively, perhaps through regular check-ins or mentorship programs, to help employees feel more empowered to advance within this multinational logistics company.
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Latest jobs from DHL Express

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Operations Agent
3.0
11 April 2026
Flexibility is Tricky for Operations Roles Here
Pros: I've worked as an Operations Agent at the Cincinnati hub for a few years. There's some decent flexibility for shift swaps if you plan ahead. You can sometimes adjust your schedule, which is good in this big corporate company.
Cons: But true work flexibility is tough, especially in shipping and logistics. Don't expect remote work for core operations roles; it's mostly onsite work. Changing shifts last minute is almost impossible unless someone covers.
Advice to Management: Try to find ways to offer more internal shift flexibility or a more streamlined process for schedule changes, especially for long-term employees. It would greatly boost morale in our Ohio facility.
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Operations Supervisor
3.0
5 April 2026
DHL Express: Solid Pay, Slower Career Path
Pros: As an Operations Supervisor, I've seen some decent internal transfer options. If you're just looking to move around within the logistics industry, it's possible. They do have some leadership training available for onsite teams in the Cincinnati office.
Cons: Career growth here feels pretty slow for many roles. Getting a real promotion often takes years, and you're competing with a lot of people. It's tough to move up without relocating, which isn't always feasible.
Advice to Management: Management should work on making career paths clearer and speeding up the promotion process. It gets frustrating for dedicated employees when upward mobility is so slow.
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Logistics Coordinator
2.7
3 April 2026
Decent place for career, but balance can be tough.
Pros: You learn a lot about international shipping and the supply chain. The team in the Atlanta office is usually pretty solid. Good for building experience in parcel delivery.
Cons: Work-life balance as a Logistics Coordinator can be really hit or miss. Overtime is common, especially during peak season, and it's mostly onsite work. Don't expect consistent 40-hour weeks.
Advice to Management: Try to staff up more during busy periods to ease the burden on existing teams. Better scheduling could really help improve work-life balance for onsite roles.
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Operations Specialist
3.4
2 April 2026
Decent Balance for an Operations Role
Pros: I liked that as an Operations Specialist, I could usually count on standard 40-hour weeks. For those in the Atlanta office, overtime wasn't pushed too hard outside of major peak shipping seasons. The hybrid work option was a real benefit for my personal schedule.
Cons: During busy times, especially around holiday delivery surges, the workload really piles up. It's a corporate environment, so you sometimes feel pressure to meet tight deadlines which can eat into your personal time. Career growth in the logistics industry, for a specialist role, felt a bit slow.
Advice to Management: Try to better staff for peak periods to reduce burnout on existing teams. More clear paths for career advancement would also help with retention.
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Package Handler
2.9
28 March 2026
DHL Express: Not Flexible, But Stable
Pros: As a Package Handler, the shifts are pretty fixed, so you know what you're getting. It's an onsite work setup, obviously, which can be good if you like routine in a demanding logistics industry role.
Cons: There's basically no work flexibility here, which is tough. You can't just swap shifts easily, and there are no remote options for this kind of supply chain operations role.
Advice to Management: Try to offer more predictable schedules or better shift swap options for long-term employees. A little flexibility goes a long way.
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Logistics Coordinator
3.1
27 March 2026
Okay Work-Life, Depends on Your Team and Role
Pros: I liked the team I worked with; we had a good camaraderie. The benefits were pretty solid for a large corporate company. You get decent exposure to the global supply chain, which is cool for career development in logistics.
Cons: Work-life balance can be tough, especially as a Logistics Coordinator. There's often pressure to work longer hours, especially around peak season for express delivery. It's mostly an onsite role at the Cincinnati hub, so not much remote flexibility.
Advice to Management: Management should really look into better staffing to ease the workload on logistics teams. More hybrid work options would also boost morale.
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Package Handler
2.9
9 March 2026
Good stability for tough physical work
Pros: Once you're hired for a Package Handler role, job security is pretty solid. They're a global enterprise in logistics, so there's always work at the Chicago, IL hub. Regular shifts often mean stable income.
Cons: While secure, the work for us Package Handlers is really tough on your body. There's not much flexibility for onsite work, and upward mobility for delivery service roles can feel stagnant.
Advice to Management: Look into better internal promotion paths for dedicated employees in operations. It would really help retain good people in the Chicago facility, especially those in the critical logistics roles.
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