Pros: As a Delivery Operations Manager, I've found some decent flexibility for WFH days during the week, especially for planning tasks. It's good that our team uses tools to stay connected, which helps manage last-mile delivery logistics.
Cons: However, for actual operational shifts, it's pretty much an onsite role in Jakarta. You can't really do grocery tech operations fully remote, so don't expect much flexibility there. On-call weekends can be tough sometimes too.
Advice to Management: Try to standardize flexibility policies across departments where possible, especially for non-critical onsite roles. Review on-call schedules to prevent burnout for ops teams in this demanding e-commerce industry.
Show more