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Company Summary

Company Reviews

VIVA Health is a trusted healthcare provider established in 2012 under the name VIVA Generik. In 2022, the company evolved and rebranded as VIVA Apotek.

Today, VIVA Health continues to expand as a healthcare group, bringing together three core brands: VIVA Apotek, Farmaku, and VIVA Aesthetic Clinic. Each brand is designed to meet the needs of modern healthcare, from pharmacy services, aesthetic treatments, to digital health solutions.

VIVA Apotek operates 125 branches across various cities in Indonesia, most of which are equipped with General Practitioner services. Selected branches also offer Physiotherapy and Dental services, providing a more comprehensive approach to healthcare.

Additionally, Farmaku delivers telemedicine services as part of a modern, technology-driven healthcare solution. Farmaku offers easier access to medical consultation services without having to visit a healthcare facility in person.

Complementing this ecosystem, VIVA Aesthetic Clinic extends our services into the field of aesthetic care, allowing us to support not only health but also beauty to enhance confidence and well-being. Supported by advanced technology and a team of medical professionals, VIVA Aesthetic Clinic helps to improve skin health while boosting confidence.

Driven by our commitment, VIVA Health strives to be a trusted healthcare partner, supported by a team of experienced and dedicated medical professionals.

Rating Reviews

Rating is calculated based on 4 reviews and is evolving.

Featured Reviews

Claims Adjuster
3.1
27 December 2025
Decent flexibility for a corporate environment
Pros: I've found some decent work-life balance here. As a Claims Adjuster, I appreciate the hybrid model; we get two WFH days a week. It's a solid perk for health insurance employees in the Birmingham office.
Cons: Beyond the hybrid setup, there's not much room to shift hours. If you need to pick up kids or have appointments, it's pretty rigid. For a big healthcare company, I wish there was more trust with schedules.
Advice to Management: Consider allowing more flexible start/end times or 'flex Fridays' for employees like Claims Adjusters. Trusting staff with their schedules could boost morale and productivity.
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Healthcare Analyst
3.0
4 December 2025
Pay's okay, but benefits are solid here
Pros: I've gotta say, the medical benefits here are really good for a mid-sized company. As a healthcare analyst, I appreciate having strong health insurance coverage, which is a big deal in this industry. The dental and vision plans are decent too.
Cons: The pay is just okay, honestly. My salary as a healthcare analyst in the Birmingham, AL office felt a bit low compared to market rates. There's not much room to negotiate, and annual raises are pretty minimal. It's tough to feel truly valued financially.
Advice to Management: Review salary bands for key roles like healthcare analysts. Bringing pay closer to market average would definitely boost morale and help with retention.
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Claims Processor
2.9
30 April 2026
Fine Place, But Leadership Needs Improvement
Pros: The benefits package is pretty solid for a managed care organization. My team was really supportive, which helped a lot as a new claims processor. Being onsite in the Birmingham, AL office meant an easy commute for me.
Cons: Honestly, leadership sometimes feels pretty disconnected from what we do daily in health insurance claims processing. There's not a clear path for career growth here, which can be frustrating. Upper management's communication often isn't consistent or clear.
Advice to Management: Try to connect more with your frontline staff. Listen to their challenges, especially in our health insurance industry. Clearer communication from the top down would make a huge difference.
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Common Questions About Viva Health

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