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Company Summary

  • Primo Connect SDN.BHD Primo Connect SDN.BHD
  • Information Technology
  • Mont Kiara , Kuala Lumpur
  • 11-25 employees
  • K-2-11, Solaris Mont Kiara, No.2, Jalan Solaris, Mont Kiara, 50490 Kuala Lumpur W.P., Mont Kiara, Kuala Lumpur, 50490, Malaysia

Company Reviews

Now recruiting more than customer service staff

Job requirements:

 

✅ Excellent communication and interpersonal skills (Chinese and English), able to express ideas clearly, and patiently listen to customer questions and feedback

✅ Love problem solving, able to stay calm under high pressure and find innovative solutions

✅ Proficiency in using Drive, PS, WPS and Microsoft Office software

✅ Newer or at least 1 year customer service experience required, willing to work shifts in a 24/7 environment

✅ Diploma or degree in IT or related discipline required

 

Job Responsibilities :

You will provide day-to-day global service and support to internal and external clients by handling IT requests and providing IT support via email/Skype or other communication tools. Because you will be working closely with international clients, you will have to write and speak in both Chinese and English. Fluency in English is essential for internal communication with international counterparts. We prioritize experience working with B2B client teams.

  

Company Offers Benefits:       Contact Us

 EPF, employee insurance   Mobile Whatsapp 011-3106 9635

Annual leave         Email info.primoconnect@gmail.com

 

Trial period 3500+ to see performance improvement 

Address : Solaris Mont Kiara, Kuala Lumpur

Rating Reviews

Rating is calculated based on 0 review and is evolving.

Featured Reviews

Network Engineer
3.9
14 January 2026
Decent Culture for a Mid-Sized Company
Pros: The team in the Kuala Lumpur office is usually friendly and helpful. As a Network Engineer, you get decent exposure to different IT infrastructure setups. There's a good sense of camaraderie within smaller teams.
Cons: Company culture can feel a bit old-school and slow to adapt sometimes. Upward mobility isn't always clear, which can be tough for career growth. It's not the most innovative place for modern IT practices.
Advice to Management: Try to embrace newer ideas and provide clearer paths for internal promotions. Encourage more cross-departmental collaboration.
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