Pros: You'll definitely learn a lot about the financial services industry here. The team in the Kuala Lumpur office is generally supportive, which helps when things get busy. It's a stable corporate environment.
Cons: Work-life balance as a Trust Officer is tough; I often worked 50+ hour weeks. There's a lot of pressure, especially around deadlines, and overtime isn't always recognized. It can feel like management expects constant availability.
Advice to Management: Management needs to really look at the workload for Trust Officer roles. Distribute tasks better or consider hiring more staff to prevent burnout. Recognizing and compensating for overtime would also boost morale.
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