Pros: The team here is solid, especially in our Kuala Lumpur office. We all really help each other out, which is a huge plus for onsite work. There's a good vibe among the staff, and management often provides staff meals.
Cons: Work-life balance can be tough for a Cafe Manager, with long weekend shifts. Communication from upper management isn't always clear, which creates some confusion. It's a fast-paced environment, so you're always busy.
Advice to Management: Try to improve communication channels, especially for operational changes. Also, look into better staffing to ease the pressure on Cafe Managers during peak hours and weekends.
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