Pros: For a Field Service Technician role, the pay is solid, and you get decent benefits. They provide a company vehicle, which is a huge plus for all the travel involved with repairing laboratory equipment. The team in the Columbus, Ohio region was pretty supportive.
Cons: Work-life balance here is tough. You're often expected to be available for urgent customer site visits outside standard hours, fixing scientific instruments. The travel for this global company really eats into your personal time, sometimes feeling like 50-60 hour weeks.
Advice to Management: Try to staff more technicians to lessen the on-call burden. Give us clearer scheduling guidelines for customer site visits to help us plan our personal lives better.
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