Pros: You get to work with some really smart people in the IT support field, and the training for new cybersecurity products is solid. It's a big tech company, so there's decent exposure to advanced network security tech if you're into that.
Cons: Work flexibility here is a real issue for onsite roles. It's mostly a strict 9-to-6 schedule, and remote work options are almost non-existent for Technical Support Engineers. This makes managing personal life tough, especially for those in the Manila office.
Advice to Management: Consider offering more hybrid or remote options for roles like Technical Support Engineer. A bit more trust in employees could really boost morale and work-life balance for the Philippines team.
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