Booth offers good stability for staff roles
Working at Booth was a stable experience overall. The security that comes with being part of a major academic institution in Chicago is a big plus. It's a decent place for long-term employment, especially if you're not looking for super fast advancement.
As a Program Coordinator in the Chicago office, I felt pretty secure. Being part of a big university like UChicago means there's a lot of underlying stability in higher education. You don't worry about layoffs much.
While job security is strong, rapid career growth isn't always there for administrative staff. Promotions can be slow, and you might need to jump departments to move up. Funding for new initiatives sometimes makes things uncertain.
Try to create clearer career paths and more opportunities for internal promotion for non-faculty staff. It would help with retention.