Overall employee rating

2.8
Based on 169 reviews
Rating distribution: 0 reviews rated 5 out of 5 stars. 1 reviews rated 4 out of 5 stars. 35 reviews rated 3 out of 5 stars. 133 reviews rated 2 out of 5 stars. 0 reviews rated 1 out of 5 stars.
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4
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Detail Ratings
Work life balance
2.0
Career Growth
3.0
Work flexibility
1.0
Job Security
4.0
Pay and benefits
4.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Delivery Driver
3.9
5 May 2026
Solid Company, Great for Long-Term Career in Logistics
Pros: UPS offers incredible job security in the package delivery industry. The internal career growth opportunities are real; I've seen many move from entry-level to management. Pay and benefits for drivers are excellent once you're vested, and the team culture is supportive. Great place for a stable career.
Cons: Promotion can be slow, requiring patience to advance. Work-life balance gets challenging, especially during peak seasons; it's a physically demanding job with long hours sometimes.
Advice to Management: Management could improve communication regarding future growth paths and open roles. Sometimes it feels like you're waiting in line without a clear timeline. More transparent communication about advancement would be helpful for employees looking to progress within the company.
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Package Handler
3.6
5 May 2026
Solid Start, Good Benefits in a Demanding Role
Pros: It's a stable job in the logistics industry. The team is supportive, and the company culture among colleagues is great. Benefits, especially health and tuition for Package Handlers, are a major plus. You learn a lot about large-scale operations and there's opportunity for growth.
Cons: The physical demands and early shifts can impact work-life balance. Career growth, though possible, can feel slow, and communication regarding internal advancements could improve. Some systems feel a bit outdated.
Advice to Management: Management should focus on making the promotion process more transparent and explore ways to update internal systems for better efficiency. Better communication around career development opportunities would also be very helpful.
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Delivery Driver
3.7
5 May 2026
Solid company with good leadership and benefits.
Pros: Working at UPS as a Delivery Driver offers great job stability in the logistics industry. The pay and benefits are solid, and they really prioritize safety, which is important. The team environment with my fellow drivers is supportive and makes the demanding daily work enjoyable.
Cons: Peak season can mean very long hours, which impacts work-life balance. Sometimes, bureaucratic approval processes for small things can slow down operations.
Advice to Management: Focus on streamlining internal approval workflows to empower teams to make quicker, smaller operational decisions and improve efficiency, especially during busy periods.
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Latest jobs from UPS

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Operations Supervisor
3.7
3 May 2026
Good place to learn logistics, decent work-life balance
Pros: Working at UPS as an Operations Supervisor in the Dallas, TX hub has been a solid experience. I've learned a ton about the logistics industry and how a global package delivery operation truly functions. The job security is a big plus, and the benefits package is pretty comprehensive. My colleagues are generally supportive, making for a good onsite company culture.
Cons: Sometimes the work-life balance can be a challenge during peak seasons, like holidays, when hours get long. Communication from upper leadership could also be clearer on new initiatives, which sometimes causes a bit of confusion. The promotion process can feel a bit slow at times.
Advice to Management: Continue to invest in leadership training focused on clear communication strategies, especially when rolling out company-wide initiatives. Finding ways to better manage workload during peak seasons to prevent burnout would also be greatly appreciated by the onsite teams.
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Package Handler
3.7
1 May 2026
Solid Company with Good Benefits for the Long Haul
Pros: Working at UPS as a Package Handler offers a lot of stability in the logistics industry. The union benefits are a big plus, especially the healthcare and pension plan, which is hard to find these days. There's a strong sense of camaraderie among the team, everyone helps each other out, especially during peak seasons. You learn a lot about supply chain operations, and there are internal training programs if you want to move up. It's a reliable place to build a career.
Cons: The work itself can be very physically demanding, especially during busy shifts, which impacts work-life balance a bit. Career progression, while possible, can feel a bit slow sometimes, requiring a lot of patience and seniority. Communication from upper management could be more consistent, sometimes changes happen without much heads-up. It's not the most flexible job due to the nature of the operations.
Advice to Management: Continue to invest in leadership training for supervisors, especially around consistent communication. Finding ways to recognize and fast-track dedicated employees for internal promotions could also boost morale and retention.
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Package Handler
3.0
30 April 2026
Tough Hours for Package Handlers in Logistics
Pros: The compensation is pretty good for an entry-level role, especially with union benefits for Package Handler positions. It's a super stable job in the essential shipping and logistics industry. You always know what needs to get done on your shift.
Cons: Work-life balance is a constant challenge, especially with mandatory overtime at the Louisville hub. It's hard to plan anything outside of work when you're working these demanding onsite shifts. The physical toll can be significant, leading to burnout for many.
Advice to Management: Management needs to seriously look at staffing levels to reduce mandatory overtime for Package Handlers. More predictable schedules and clearer expectations on hours would really help with employee retention and overall morale. Employee well-being should be a higher priority.
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Package Handler
3.3
29 April 2026
Solid Logistics Entry Point, Good for Stability
Pros: Working as a Package Handler at UPS offers solid job security and consistent hours, which is great for stability. My co-workers in the Louisville, KY hub are generally supportive, making shifts more manageable. The benefits package is surprisingly robust for a logistics company, even for part-time roles. It's an onsite role where you learn a lot about efficient package delivery and supply chain operations, and you definitely stay active.
Cons: The work-life balance, especially as an onsite Package Handler, can be tough during peak seasons, with very long and sometimes unpredictable hours. Career progression, while possible, often feels slow, requiring significant patience to move into supervisory or driver roles. Communication regarding operational changes could also be improved from leadership.
Advice to Management: Focus on improving communication clarity, especially regarding operational changes, to help frontline employees like Package Handlers better understand new directives. Also, consider clearer pathways or mentorship programs to accelerate career progression for dedicated staff looking to move into supervisory or driver roles.
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Package Handler
3.1
29 April 2026
Tough Work, but the Schedule is Predictable
Pros: The predictable shift schedule is a big plus. As a Package Handler, I knew my hours each day, which helps with planning outside of work. The union benefits are also pretty decent once you're vested. There's often overtime available if you want extra cash.
Cons: Work-life balance can be rough, especially for onsite roles at the local distribution center. The job is super physically demanding, which drains you. During holiday peak season, expect very long days and even more demanding schedules. It's a fast-paced environment and sometimes you feel like just another cog in the big corporate machine.
Advice to Management: Try to better manage the workload during off-peak times to prevent burnout. More clear communication on potential internal growth paths for hourly employees would also be helpful for career-minded individuals in these entry-level logistics roles.
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Delivery Driver
3.1
28 April 2026
Good Pay, Leadership Needs Some Work
Pros: The compensation for a Delivery Driver is definitely a plus, especially with the union benefits and opportunities for overtime during peak season. It's a stable job in the logistics industry, and you get a lot of physical activity. Job security feels pretty solid here.
Cons: Leadership can be inconsistent. Some supervisors are great, but others seem disconnected from the daily challenges of package delivery and route management. Communication from the top isn't always clear, which can make planning your day tough. It's an onsite role, and there's not much flexibility.
Advice to Management: Try to get more feedback from your Delivery Driver teams. Better training for supervisors would help them support their drivers more effectively and improve overall morale in this demanding corporate environment.
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Logistics Coordinator
4.0
25 April 2026
Reliable Company with Room to Grow
Pros: UPS offers a really stable environment in the logistics and shipping industry. As a Logistics Coordinator in Atlanta, I've found good job security and lots of learning opportunities in supply chain. My colleagues are super supportive. The work-life balance here is generally pretty good, which is a big plus.
Cons: Some internal processes can be slow, and communication isn't always smooth across all departments. Peak season demands do impact work-life balance for a bit, but it's expected in this industry.
Advice to Management: Focus on streamlining internal approval processes and improving cross-departmental communication to enhance efficiency and employee experience.
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