ZP is a leading U.S. provider of video relay services (VRS), video remote interpreting (VRI), and on-site interpreting services.
ZP offers government and non-profit agencies, educational and medical institutions, SMB and larger enterprise clients, and consumers a wide array of services to meet their different communications needs at home, in the office, and on the go.
Passionate advocates for equal access, the diverse people of ZP are dedicated to developing innovative technologies to provide open communications.
We give people who are Deaf, Deaf-Blind, Hard of Hearing, Speech-Disabled, and have hearing loss — and the organizations who employ them — the freedom to make and receive calls anytime, anyplace, and anywhere.
For more information on ZP's people, services, and company, please visit us at zpbettertogether.com; and for career information, please visit: zpbettertogether.com/careers
For help with using ZP products & services, visit https://zpbettertogether.com/contact-us/
Rating Reviews
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Pros: I've found the compensation for Video Interpreters at Purple Communications to be really competitive, especially within the accessibility services industry. The benefits package, like health insurance and PTO, is quite solid. I also really appreciate the remote work flexibility; it truly helps with work-life balance. My colleagues are supportive, and there are good ongoing training programs to keep skills sharp in this telecommunications environment. It's a pretty stable company overall.
Cons: Sometimes, the workload can feel a bit heavy, leading to occasional busy periods. Also, career growth opportunities for interpreters aren't always super clear, and the promotion process can feel a bit slow. Communication from upper management could sometimes be more transparent about company direction and changes.
Advice to Management: Focus on improving transparency around career progression paths for interpreters and enhancing communication from leadership. Clearer guidelines for promotions would be beneficial.
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What is the general working culture like at Purple Communications, especially for remote ASL interpreters?
The culture at Purple Communications is generally collaborative, with a strong emphasis on supporting remote ASL interpreters. While the company is large, many team members feel connected and supported in their roles, contributing to a positive environment for effective communication services.
