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Overall employee rating

3.2
Based on 13 reviews
Rating distribution: 0 reviews rated 5 out of 5 stars. 0 reviews rated 4 out of 5 stars. 8 reviews rated 3 out of 5 stars. 5 reviews rated 2 out of 5 stars. 0 reviews rated 1 out of 5 stars.
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Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
4.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Claims Adjuster
3.7
5 May 2026
Great Place for Claims Professionals to Grow
Pros: I enjoy working as a Claims Adjuster here. The training for new adjusters is solid, and my colleagues are very supportive. Remote work offers great flexibility for work-life balance in the insurance services industry. It's a stable company, which provides good job security.
Cons: Career advancement can be slow, and promotions aren't always clear. Some legacy systems make daily tasks less efficient. Better communication from leadership about company direction would be helpful.
Advice to Management: Focus on clearer communication strategies from leadership, especially regarding internal changes and career advancement opportunities within the company. Invest in upgrading legacy systems to streamline daily operations for claims professionals.
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Claims Adjuster
3.9
3 May 2026
Supportive Environment for Claims Professionals
Pros: Working as a Claims Adjuster, I've really valued the supportive leadership and extensive learning opportunities in the insurance adjusting industry. Supervisors in the Atlanta office genuinely care about developing technical skills, and colleagues foster a collaborative culture. It feels like a stable company.
Cons: However, career advancement can sometimes feel a bit slow. Also, during peak times, the workload for field adjusters can impact work-life balance. More clarity on promotion processes would be beneficial.
Advice to Management: I recommend clarifying the typical timeline and requirements for career advancement, especially for field adjusters. Also, exploring strategies to better distribute workloads during peak seasons would greatly benefit employee well-being and retention.
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Claims Adjuster
3.7
27 April 2026
Solid Company with Good Benefits for a Claims Adjuster
Pros: As a Claims Adjuster, I appreciate Crawford & Company's stable presence in insurance claims management. The benefits, like health insurance and 401k, are strong. My team in Atlanta, GA is supportive, and I've had good learning opportunities.
Cons: Promotions can be slow, and raises are modest. Workload occasionally spikes, requiring longer hours. Leadership communication could improve.
Advice to Management: Focus on streamlining career paths and providing clearer guidance on promotion criteria. More proactive communication about company strategy and changes would also be beneficial to employees.
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Latest jobs from Crawford & Company

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Claims Adjuster
3.7
27 April 2026
Solid Experience as a Claims Adjuster in the Insurance Industry
Pros: Working as a Claims Adjuster at this global claims management firm has been a positive experience. I value the supportive team environment and the clear learning opportunities in diverse property and casualty claims. It's a stable company in the insurance industry offering good job security. The hybrid work model helps with balancing personal and professional life.
Cons: Workload can get heavy during peak times, impacting work-life balance. The career progression for claims adjusting roles sometimes feels a bit slow, needing more structured paths.
Advice to Management: Continue fostering leadership development programs. Clearer communication on career progression paths for adjusters would be beneficial, especially for those looking to move up within claims management.
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Claims Adjuster
3.0
29 March 2026
Stable job, decent place for claims.
Pros: As a Claims Adjuster, I always had plenty of work. The insurance industry isn't going anywhere, so you feel secure here. It's a big corporate environment, which means steady paychecks and benefits.
Cons: While job security is good, career growth for claims roles can be really slow. Sometimes it felt like I was stuck. The corporate structure can be tough to navigate if you're trying to move up.
Advice to Management: Look into clearer career paths for individual contributors in claims management. Maybe update some of the older systems too.
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Claims Adjuster
2.7
27 March 2026
Okay for Adjusters, Culture Needs Work
Pros: I really appreciated the flexibility as a remote Claims Adjuster. Not having to commute daily was a huge plus. The benefits are solid for a corporate insurance company.
Cons: The company culture feels pretty outdated and rigid. There isn't much support for new ideas in independent adjusting roles. It's tough to feel connected in a fully remote setup.
Advice to Management: Focus on modernizing the company culture. Encourage innovation and better integrate remote employees, especially in claims and independent adjusting. It would help boost morale.
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Field Claims Adjuster
3.0
4 March 2026
Solid Flexibility for Field Claims Adjusters
Pros: As a Field Claims Adjuster, I really appreciate the ability to set my own daily schedule. Being remote from Florida means I don't have to deal with a commute. It's good for handling personal appointments during the week, which is a major benefit.
Cons: Work flexibility gets tough during peak catastrophe season. You're expected to drop everything and deploy, which kills any WFH balance. There's not much say in your caseload sometimes, and it impacts your personal life.
Advice to Management: Try to provide more support and clearer expectations for field adjusters during surge events. Respecting personal time, even for remote employees, would improve morale a lot. Consider offering more consistent work-life balance initiatives.
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Claims Adjuster
2.9
2 March 2026
Job Security Is Solid, But That's About It
Pros: For a claims adjuster, the job security is pretty good. There's always work in the insurance industry, so you don't really worry about layoffs. It's a big, corporate company.
Cons: While your job is safe, getting ahead is tough. Internal promotions for adjuster roles are slow, and it feels like a dead end after a few years. Growth is not a priority here.
Advice to Management: Focus on developing clear career paths and investing in internal mobility for your tenured employees. It would boost morale if people felt they could grow here, not just stay safe.
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Claims Adjuster
2.9
2 March 2026
Solid Company, But Career Path is Slow
Pros: The benefits package is actually pretty good for an insurance claims role. You get a lot of experience handling different types of claims, which is valuable. The people in the Atlanta, GA office are generally nice and helpful.
Cons: Career growth for Claims Adjusters is really tough here. There aren't many clear paths to promotion, and you often have to wait a long time for opportunities. It's a very corporate environment, so things move slowly when it comes to advancing.
Advice to Management: Create clearer career progression tracks for individual contributors, especially for those in claims roles. Invest more in internal training for leadership positions instead of always hiring externally.
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Claims Adjuster
2.7
27 February 2026
Okay for starting out in claims management
Pros: The initial training for new Claims Adjusters is solid. You learn a lot about claims management and get good exposure. It's a decent place to get your foot in the door in the insurance industry.
Cons: Beyond the entry-level, career growth really stagnates in this corporate environment. There aren't many opportunities for advanced professional development. It feels like you hit a ceiling quickly for adjusting roles.
Advice to Management: Management should focus more on developing clear career paths for mid-level employees. Invest in advanced training programs, not just for new hires, to keep talent engaged.
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