Pros: I've learned a lot about ecommerce operations, especially handling refurbished electronics. The team in the Kuala Lumpur office is usually pretty supportive, which helps. It's a solid place to get your foot in the door in this industry.
Cons: Career growth for operations associate roles isn't really a focus here. You often feel like you're doing the same tasks for a long time. There isn't much in the way of clear promotion opportunities or skills development.
Advice to Management: Focus on creating clearer career paths and training programs. It'd help retain talent for operations and tech roles, instead of just seeing people leave for better opportunities.
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