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Overall employee rating

3.0
Based on 11 reviews
Rating distribution: 0 reviews rated 5 out of 5 stars. 0 reviews rated 4 out of 5 stars. 7 reviews rated 3 out of 5 stars. 4 reviews rated 2 out of 5 stars. 0 reviews rated 1 out of 5 stars.
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Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
4.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Software Engineer
2.9
9 March 2026
Leadership can be a mixed bag
Pros: Some of the immediate team leads are genuinely supportive and helpful, especially in the London office. They understand the day-to-day challenges of building monitoring solutions. Hybrid work is a nice perk, offering flexibility.
Cons: Senior leadership feels pretty disconnected from what we do as Software Engineers. There's not much transparency on big decisions, and sometimes it feels like they don't grasp the technical details. Changes often come top-down without much explanation for teams.
Advice to Management: Try to communicate more openly with your engineering teams. We need to understand the 'why' behind strategy shifts. Be more visible and engage with the folks doing the hands-on work in financial services tech.
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Software Engineer
3.1
28 February 2026
Decent stability in financial technology, but watch out
Pros: Once you're in, it feels pretty secure, especially for a Software Engineer working on core monitoring software. The company is established in the financial technology sector, so there's a consistent need for our products. They also support a decent hybrid model for those in the New York office.
Cons: There have been some reorgs that made certain departments feel less secure. Career growth can feel a bit slow, so you might feel stuck if you're not proactive. Sometimes, shifts in the fintech market can create uncertainty for specific projects.
Advice to Management: Try to communicate future company direction and potential structural changes more clearly. This would help alleviate job security concerns for employees and help them plan their careers better. Focus on developing clearer internal career paths too.
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Software Engineer
3.1
28 February 2026
Decent work-life balance for tech roles.
Pros: Work-life balance here is generally good if you're proactive. As a Software Engineer in the London office, I mostly stuck to 40-hour weeks. The hybrid model helps a lot with personal commitments.
Cons: Sometimes deadlines for financial services tech projects can be tight. This leads to occasional late evenings, especially closer to release dates. It's not constant, but it does happen.
Advice to Management: Keep promoting consistent workloads across all teams. It would help avoid those crunch times for specific financial services tech projects.
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Software Engineer
3.0
27 February 2026
Okay for junior roles, leadership needs work
Pros: Working here as a Software Engineer, you definitely get to learn a lot about financial services tech and monitoring platforms. Team leads in the London office are super supportive, which is a big plus. We also have a decent WFH policy.
Cons: Upper leadership feels a bit disconnected from the ground level. Their decisions sometimes don't make sense for actual observability tool development. There isn't much clear direction or transparency from the top, which can be tough.
Advice to Management: Try to bridge the gap between executive decisions and the engineering teams. More transparency and a clearer product vision would help everyone.
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Software Engineer
3.1
27 February 2026
Decent Work-Life for Software Engineers
Pros: Working as a Software Engineer here, the core hours are pretty standard, usually 9-5, which is nice. The team in the London office is generally respectful of personal time. Hybrid work means I don't commute every day, offering some flexibility.
Cons: Sometimes projects have tight deadlines, and I've had to put in extra hours for client deliverables. It's not always easy to truly disconnect, especially with some global teams, and the on-call rotation for IT operations monitoring can be a bit disruptive.
Advice to Management: Try to standardize project timelines better to avoid last-minute crunches. Also, review the on-call burden for IT operations staff to improve work-life balance for those roles.
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Software Engineer
2.9
27 February 2026
Decent Place, Culture Has Its Moments
Pros: It's a solid place if you're keen on diving into financial services technology. As a Software Engineer, I've learned a lot about monitoring software and distributed systems. The hybrid model in the London office is genuinely appreciated, giving some good work flexibility.
Cons: The company culture can feel a bit traditional, almost like an older corporate environment sometimes. There's not always strong cross-department collaboration, which can slow things down. It feels like a mid-sized tech company still finding its modern identity.
Advice to Management: Focus on improving inter-departmental collaboration and modernizing the overall company culture to attract and retain top talent in financial services technology. More consistent communication would go a long way.
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Software Engineer
3.0
26 February 2026
Decent place for FinTech, some culture quirks
Pros: You'll definitely learn a lot here, especially working as a Software Engineer on complex monitoring solutions in the FinTech industry. The hybrid work model is pretty good, giving you some flexibility.
Cons: The company culture can feel a bit old-school sometimes, which is tough. Communication from leadership isn't always the clearest, causing some frustration.
Advice to Management: Try to modernize communication and promote more transparent decision-making. Focus on making the culture feel more inclusive for different working styles, especially for those in hybrid work setups.
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Technical Support Analyst
3.1
24 February 2026
Pay is okay, but benefits are pretty standard
Pros: I've been a Technical Support Analyst here for a couple of years now. The health insurance is decent, and there's a good pension match which is a plus. They do offer a hybrid work model, so I split my time between the London office and remote from home.
Cons: Base pay feels a bit low for the FinTech industry, especially compared to bigger companies. Salary reviews aren't very transparent, and I haven't seen a significant bump since starting. There aren't many unique perks beyond the basics either.
Advice to Management: Be more competitive with base salaries for Technical Support Analyst roles in London. More transparency on compensation packages would go a long way.
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Technical Support Analyst
2.9
24 February 2026
Pay's okay, but benefits could use a boost
Pros: The base salary for a Technical Support Analyst is decent enough, especially for remote work in the fintech industry. They cover pretty standard health insurance for UK employees. The remote setup helps save on commuting costs.
Cons: Don't expect huge bonuses here; they're generally modest. The annual pay reviews aren't always great, and raises can be pretty small. Compensation feels behind some other mid-sized companies in the enterprise software space.
Advice to Management: Look at the current market rates for technical roles, especially in London and the broader fintech industry. Boost salary bands and benefit offerings to be more competitive. Stronger annual raises would help with retention.
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Software Engineer
2.7
20 February 2026
Career Growth Stalls Quickly Here
Pros: As a Software Engineer, you get hands-on with complex financial services monitoring. That's a solid learning experience in the trenches. Also, some senior engineers in the London office are genuinely helpful mentors.
Cons: Honestly, there isn't a clear career path beyond your initial role. The training budget is pretty limited, so expanding skills or getting certifications in IT operations analytics is on you. After a year, career growth feels really stagnant for a mid-sized company.
Advice to Management: Establish clear career progression frameworks for all roles, especially for technical staff. Invest more in learning and development budgets so employees can acquire new skills and certifications relevant to the financial technology industry.
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