Specialty coffee is a cup of clean, consistent & well-handed coffee. With the best quality ingredients, high-level coffee brewing technology and innovative business model, we’re evolving the concept of coffee consumption to make specialty coffee affordable for everyone, everyday. And that is our promise to you as we strive to be your #1 coffee delivery brand, always.
Rating Reviews
Rating is calculated based on
2
reviews and is evolving.
Pros: You generally get consistent shifts, so it's easy to plan your schedule. This helps a lot with financial stability, which isn't always a given in the retail coffee industry. The company is expanding quickly too, which feels secure.
Cons: Sometimes, when new ZUS COFFEE outlets open, shifts can get a bit juggled for a while. It's not a huge deal, but it can be disruptive if you're used to a fixed routine. Also, promotions aren't super quick.
Advice to Management: Try to give Baristas more notice for shift changes, especially when new stores are launching. Clearer communication about expansion plans would really help us manage our time.
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Pros: As a Barista, the hourly rate for this coffee shop chain is actually pretty good compared to other places in the F&B industry. They pay on time, which is always a plus. You also get a staff discount on drinks.
Cons: The benefits package is definitely basic. There's no health insurance provided, even for full-timers. Bonuses are super rare, and raises aren't very frequent either. It feels like a standard startup compensation package.
Advice to Management: Consider adding health benefits for all full-time staff. It would make a huge difference in retaining good talent, especially for those working onsite at the Kuala Lumpur outlets.
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What is the typical working culture like at ZUS Coffee for baristas in Kuala Lumpur?
The culture at ZUS Coffee is generally fast-paced and team-oriented, especially during peak hours. Baristas are expected to be efficient and collaborative to maintain service quality.
What is the typical work culture like at ZUS COFFEE for baristas in Kuala Lumpur?
The work culture at ZUS COFFEE locations in Kuala Lumpur is generally fast-paced and team-oriented, focusing on efficient customer service. Baristas often work closely together during shifts, fostering a collaborative environment where teamwork is key to managing busy periods.
