Company Summary

  • UPS UPS
  • https://www.ups.com/my
  • Logistics and Supply Chain
  • SHAH ALAM , SELANGOR
  • 201-500 employees
  • U21, JALAN TIANG U8/93, SEKSYEN U8, BUKIT JELUTONG INDUSTRIAL PARK SHAH ALAM, SHAH ALAM, SELANGOR, 40150, Malaysia

Company Reviews

UPS is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight; the facilitation of international trade, and the deployment of advanced technology to more efficiently manage the world of business. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide, employs 398,300 people globally, and operates a fleet of over 92,000 vehicles. With a fleet of 229 aircraft, UPS Airlines is one of the largest in the world. In Asia Pacific, UPS serves more than 40 countries and territories and employs more than 13,600 people. Complementing UPS’s air hubs in Hong Kong, Shenzhen and Shanghai is its delivery fleet of 1,796 vehicles, 308 operating facilities and over 2,700 access points. The company can be found on the Web at UPS.com and its corporate blog can be found at blog.ups.com.

Rating Reviews

Rating is calculated based on 167 reviews and is evolving.

Featured Reviews

Logistics Coordinator
4.0
25 April 2026
Reliable Company with Room to Grow
Pros: UPS offers a really stable environment in the logistics and shipping industry. As a Logistics Coordinator in Atlanta, I've found good job security and lots of learning opportunities in supply chain. My colleagues are super supportive. The work-life balance here is generally pretty good, which is a big plus.
Cons: Some internal processes can be slow, and communication isn't always smooth across all departments. Peak season demands do impact work-life balance for a bit, but it's expected in this industry.
Advice to Management: Focus on streamlining internal approval processes and improving cross-departmental communication to enhance efficiency and employee experience.
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Operations Supervisor
3.7
3 May 2026
Good place to learn logistics, decent work-life balance
Pros: Working at UPS as an Operations Supervisor in the Dallas, TX hub has been a solid experience. I've learned a ton about the logistics industry and how a global package delivery operation truly functions. The job security is a big plus, and the benefits package is pretty comprehensive. My colleagues are generally supportive, making for a good onsite company culture.
Cons: Sometimes the work-life balance can be a challenge during peak seasons, like holidays, when hours get long. Communication from upper leadership could also be clearer on new initiatives, which sometimes causes a bit of confusion. The promotion process can feel a bit slow at times.
Advice to Management: Continue to invest in leadership training focused on clear communication strategies, especially when rolling out company-wide initiatives. Finding ways to better manage workload during peak seasons to prevent burnout would also be greatly appreciated by the onsite teams.
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Delivery Driver
3.7
5 May 2026
Solid company with good leadership and benefits.
Pros: Working at UPS as a Delivery Driver offers great job stability in the logistics industry. The pay and benefits are solid, and they really prioritize safety, which is important. The team environment with my fellow drivers is supportive and makes the demanding daily work enjoyable.
Cons: Peak season can mean very long hours, which impacts work-life balance. Sometimes, bureaucratic approval processes for small things can slow down operations.
Advice to Management: Focus on streamlining internal approval workflows to empower teams to make quicker, smaller operational decisions and improve efficiency, especially during busy periods.
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Common Questions About UPS

What are the opportunities for career advancement within UPS, particularly for package handlers looking to move into management roles?
What is the typical starting salary for a UPS delivery driver in a major metropolitan area like Chicago?
What kind of health insurance and retirement benefits does UPS offer to their full-time package car drivers?
What are the typical career progression paths for a Package Handler at UPS, and how long does it usually take to move into a supervisory role?
What is the typical starting salary range for a package handler at UPS in a major metropolitan area like Chicago?
What is the typical starting salary for a package handler at UPS, and are there opportunities for hourly increases?
What is the typical starting salary for a UPS delivery driver in a major metropolitan area like Chicago?
What are the typical career advancement opportunities for package handlers at UPS, especially for those looking to move into management roles within the logistics industry?
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